[AI] discrimination by spicejet

Aravind R aravind.andhrabank at gmail.com
Thu Jul 9 00:07:35 PDT 2015


yes. indigo service is good.

On 7/9/15, George Abraham <george at eyeway.org> wrote:
> Last year I flew Spice Jet from Hyderabad to Delhi. While still in the taxi
> approaching the airport I had called the Spice Jet office at the airport
> informing them of my travel to Delhi with them and need for assistance.
> They asked me to get to a particular point and then give them a call. I did
> as adviced but for 15 minutes no one turned up. I then called Indigo with
> whom I frequently fly and told them that I was stuck. They promptly sent
> someone who ironically assisted me with getting to Spice Jet counter . They
> also used their good offices to organise assistance for me from Spice Jet.
>
> I do not think I would want to fly with Spice Jet again given their
> attitude.
>
> Best regards,
>
> George
>
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-bounces at accessindia.org.in] On Behalf
> Of Aravind R
> Sent: 09 July 2015 10:57
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] discrimination by spicejet
>
> i have booked for this october only. so i will know the reality on
> that day only. others pls tell.
>
> On 7/9/15, Tony Kurian <mtonykurian at gmail.com> wrote:
>> Dear all,
>> This is to bring to your notice that spicejet is practicing
>> discrimination against persons with disability.
>> At present spicejet requires additional payment of RS 500 per flight
>> for meet and assist facility. This means that visually challenged
>> persons cannot fly with the airline without additional charges.
>> My preliminary reading of the relevant guidelines suggest that this is
>> in violation of the same. 4.1.7  Once persons with disability or
>> reduced mobility report at the airport with valid booking and
>> intention to travel, the airline shall provide assistance to meet
>> their particular needs and ensure their seamless travel from the
>> departure terminal of the departing airport upto the aircraft and at
>> the end of the journey from the aircraft to the arrival terminal exit,
>> without any additional expenses.
>> Here is the link to the guideline http://dgca.nic.in/cars/d3m-m1.pdf
>> I am of the opinion that this should be brought to the notice of the
>> authorities. What can be done? Did any of you make this additional
>> payment and notify the airline about the guidelines. Would be great if
>> all of us can pitch in and do something.
>> Thanking you,
>> Warm regards,
>> Tony
>>
>>
>>
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>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the
>> person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
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>
>
> --
> nothing is difficult unless you make it appear so.
>
> r. aravind,
>
> D R O in bank of baroda,
>
> mobile no: +91 9940369593,
> email id : aravind_069 at yahoo.com, aravind.andhrabank at gmail.com.
>
>
>
> Register at the dedicated AccessIndia list for discussing accessibility of
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>
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its
> veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
>
>
> Register at the dedicated AccessIndia list for discussing accessibility of
> mobile phones / Tabs on:
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>
>
> Search for old postings at:
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>
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>


-- 
nothing is difficult unless you make it appear so.

r. aravind,

D R O in bank of baroda,

mobile no: +91 9940369593,
email id : aravind_069 at yahoo.com, aravind.andhrabank at gmail.com.



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