[AI] BPO jobs on your finger taps!

pradeep banakar pradeepsocialwork at gmail.com
Sat Sep 11 21:23:18 EDT 2010


Thaindian News

Chennai, Sep 11 (IANS) Good news for those aspiring to work in the
Business Process Outsourcing (BPO) sector! Now any one seeking a job
in a BPO can apply dialling a toll-free number to key in their resumes
from their mobile phone.
The aspirants can also record their voice on the toll-free number —
once this is done, the mobile number gets registered into the system.

This service, DialBPOJobs, is available in five cities - New Delhi,
Pune, Hyderabad, Chennai and Bangalore. After finding the initial
response encouraging, the New Delhi-based job portal company Times
Business Solutions Ltd. (TBSL) has now decided to expand its service
to smaller cities.

“We will soon start promoting our new service to tier-2 and tier-3
cities which generally feed BPO units with talent,” DialBPOJobs head
Sudhir Pai told IANS.

He said the response to the service, which was launched in July, has
been good with around 95,000 fresh resumes registered by BPO job
aspirants through their mobiles.

After a job aspirant completes the registration process, the data is
shared with BPO units which in turn shortlist the job aspirants for an
interview based on their qualification and recorded voice.

The interactive voice response system serves both as preliminary
screening to check grammar and pronunciation as well as to test their
skills to respond for a voice-based process.

Queried about the non-availability of the service using the landline,
Pai said: “It is easier for the companies to contact the person having
a cell phone. If landline registration is allowed then people may use
public call offices and calling them for an interview will be

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