[AI] WF users

Adhimoolam Vetrivel Murugan vadhimoolam at gmail.com
Wed Sep 1 09:41:54 EDT 2010


The refund application on the wf page is now available. It takes
almost a month for the refund to be processed and henceforth apply as
early as possible. Vetri.

On 01/09/2010, pradeep banakar <pradeepsocialwork at gmail.com> wrote:
> http://timesofindia.indiatimes.com/tech/itslideshow/6467695.cms
>
> BPO jobs: Who's paid how much
> TOI Tech
>
> In the last few years BPO industry has evolved among the biggest
> employment generators in India. The industry is widely acknowledged to
> put India on global business map with who's who of the World Business
> outsourcing their non-core functions to these companies.
>
> The economic downturn did take some sheen off the sector. But with
> economy improving, hiring days are back in Indian BPO sector. Despite
> US threatening to end tax breaks for companies shipping jobs overseas,
> hiring in IT-ITeS still looks strong.
>
> Wondering how BPO jobs stand in remuneration terms? How good/bad pay
> master is the Indian BPO sector across various levels. A recent study
> by US-based Kelly Services, a workforce solutions provider, has some
> answers. Titled Employment Outlook and Salary Guide, the study looks
> for trends across key verticals and lists 'Hot Jobs' across sectors.
>
> Here's what the guide finds out about salaries in the BPO sector across
> levels.
>
>
> Business head/Director
> Qualification: MBA/Degree
>
> Experience: 16 years
>
> Job description: Implement service strategies. Oversee daily
> operations as well as marketing, sales and IT. Ensure service levels
> are met. Plan workflow and structure. Resolve escalated complaints.
>
> Min salary: Rs 30,00000
>
> Max salary: Rs 45,00000
>
>
> VP Operations
> Qualification: MBA/Degree
>
> Experience: 16 years
>
> Job description: Oversee all aspects of operations. Handle internal
> inquiries and divisional operations.
>
> Min salary: Rs 25,00000
>
> Max salary: Rs 35,00000
>
>
> Service Delivery leader
> Qualification: MBA/Degree
>
> Experience: 13 years
>
> Job description: Oversee, manage and motivate a team of junior and
> senior officers. Roster planning and handling of staffing issues such
> as disciplinary and performance counselling.
>
> Min salary: Rs 16,00000
>
> Max salary: Rs 20,00000
>
>
> Transition manager
> Qualification: MBA/Degree
>
> Experience: 8 years
>
> Job description: Handle business transition from onshore to offshore
>
> Min salary: Rs 9,00000
>
> Max salary: Rs 12,00000
>
>
> Quality manager
> Qualification: MBA/Degree
>
> Experience: 8 years
>
> Job description: Handle quality of a process and place teams in system.
>
> Min salary: Rs 8,00000
>
> Max salary: Rs 10,00000
>
>
> Process manager
> Qualification: MBA/Degree
>
> Experience: 8 years
>
> Job description: Oversee all aspects of operations. Report to call
> centre manager. Handle internal inquiries and divisional operations.
>
> Min salary: Rs 8,00000
>
> Max salary: Rs 10,00000
>
>
> Trainer
> Qualification: Diploma
>
> Experience: 5 years
>
> Job description: Work with HR and call centre manager to provide
> training on systems, procedures and product knowledge. Facilitate and
> plan training schedules.
>
> Min salary: Rs 3,50000
>
> Max salary: Rs 5,00000
>
>
> Quality coach
> Qualification: Diploma
>
> Experience: 4 years
>
> Job description: Call quality monitoring and mentoring of all customer
> service representatives.
>
> Min salary: Rs 3,00000
>
> Max salary: Rs 4,00000
>
>
> Analyst
> Qualification: Diploma
>
> Experience: 3 years
>
> Job description: Handle operations and analyse data sheets
>
> Min salary: Rs 3,00000
>
> Max salary: Rs 4,25000
>
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