[AI] seeking help to revive my website

Ravi Paul ravipaul.chanti at gmail.com
Tue Aug 24 03:15:04 EDT 2010


Well, I couldn't reproduce the problem-the website is working fine hear.
Regards, Ravi Paul

On 8/24/10, prateek aggarwal <prateekagarwal99 at gmail.com> wrote:
> hello folks,
> I’ve been receiving a lot of ee-mails since a few days that you guys
> are not able to access my site at
> www.prateekagarwal.webs.com
>
> I know this site has proved beneficial to you in some ways and I can
> say this with massive response I’ve got from your end.
> Thanks for making this website a grand success.
>
> Unfortunately, the site is not accessible from India from a few days.
>
> Since a lot of people on this list have to do something with this, I
> thought to write it publicly to let everyone know what’s the problem,
> and also to seek your help to revive.
>
> A number of users have reported issues accessing my  site from India
> due to ISPs blocking access to Webs.
>
> The problem is not that my  site is down!
>
> The problem is that your ISP (Internet Service Provider) has been
> ordered by the Indian government, to block one of the  IP addresses
> of webs.com - that is, to block
> ALL their  member sites that use the address:
>
> http://membersite.webs.com
>
> THIS is why you cannot see this  site, but people in other countries can!
> We are told that the department responsible for the block is:
> DIT (Department of Information Technology).
> What we could found out, Please contact DIT. They must be the ones to
> lift the block.
>
> A member of Webs  and my good friend has helped a great deal in
> contacting government authorities and finding out what was happening.
> Our phone calls and emails have gone unanswered, so I believe we all
> owe sarkarsweet a great big "thank you!" for his diligence.
>
> Accordingly, I have looked through the DIT website (
> http://www.mit.gov.in/)
> and found the following useful info:
>
> Dr. Gulshan Rai, Director General, (e-mail:
> grai at mit.gov.in)
>
> I-CERT (Indian Computer Emergency Response Team ) and GC(Cyber Laws
> Group Formulation & Enforcement Division), Department of Information
> Technology,
> Electronics Niketan, 6, CGO Complex,
> Lodhi Road, New Delhi – 110003
> Telephone: +91-11-24368544
> Fax: +91-11-24366806
>
> Website Related: Webmaster Department of Information Technology &
> Web Information Manager, DIT-Website
> Ministry of Communications & Information Technology (Govt. of India)
> Electronics Niketan, 6, CGO Complex,
> Lodhi Road, New Delhi 110003
> Tele: 011-24301851/862
> Fax: 011-24364739
> Email:
> webmaster at mit.gov.in
>
> now, We need YOU to help us, by writing to this organization and
> requesting the block be lifted so you can access this  site.
>
> The webs.com
> Customer support team is assiduously trying to reach the DIT and
> resolve the issue, but it could not be done as of now.
> Could you please try from your end to tell the government that
> webs.com is not a spammer and they should not block their IP address?
>
> Here is a letter that has been written by the director of customer support,
> Webs.com
> ToDIT:
>
> ---
> I am the Director of Customer Support for Webs.com, an international
> hosting provider for individuals, groups and organizations that are
> interested in
> building a website. We recently became aware of a large number of our
> customers in India that are not able to access their sites that are in
> a specific
> format (
> http://xxxxxxxx.webs.com).
>
> Our research in speaking with both our customers and Internet Service
> Providers in India originally led us to believe that the Telecom
> Regulatory Authority
> of India (TRAI) has blocked IP address 216.52.115.50 (Webs.com),
> rendering all of our customer's sites in the above format
> inaccessible. We have since
> learned from one of our customers that the Department of Information
> Technology (DIT) is the entity that initiated the blockage.
>
> We have been advised by a customer of one of India’s ISPs (through
> information obtained from the ISP) that the offending site that caused
> your office to
> place a global block on all of our webs.com addresses is
> http://donotdial100.webs.com.
> I would like to confirm with you that Webs.com has frozen this site as
> of 08/11/2010. We have a very strict Terms of Service policy that
> states we freeze
> sites for any abuse or neglect for our Terms of Service. This is the
> reason we froze the aforementioned site. If this was the only
> offending site that
> caused your blockage in India, we have confirmed that it has been
> frozen. If there are additional offending sites, I ask that you
> forward those site addresses
> as soon as possible so that we can take the necessary action on those as
> well.
>
> It is my hope and expectation that as a result of receiving this
> confirmation, you will unblock all of our other users who are
> legitimate, allowing them
> to restore their normal course of business. Unfortunately it has been
> almost two weeks since this blockage occurred. We continue to have
> many unhappy customers
> in India who cannot access their legitimate sites as a result, and
> many unhappy Internet Service Providers who cannot do anything to help
> them. You can
> get a sense for the frustration of our customers there by going to our
> community topic at this location:
> http://support.webs.com/webs/topics/i....
>
> I very much appreciate your willingness to work with us now and in the
> future. It is our hope that you will be able to assist us in some way
> to resolve
> this unfortunate experience and allow our customer's sites to be
> accessible again. If you have any questions or concerns, please do not
> hesitate to contact
> me directly.
>
> Thank you in advance for your assistance.
> ---
>
> Update: 23 August 2010
>
> We have finally tracked this down to TRAI - the Telecom regulatory
> facility in India - having placed a block on Webs. We are working to
> contact them to
> identify the reason for the block, so we can get the block lifted.
>
> You might try emailing them as well:
> ap at trai.gov.in
>
> we are also thinking  to file an RTI application against this blockage.
>
> Perhaps, you guys too can help in that.
> I encourage all of you to fill one of these out as soon as possible so
> they cannot ignore the problem and the severity. Here is the URL for
> your convenience:
>
>
> http://www.rtiindia.org
>
> We continue to work diligently toward a solution and will keep you
> updated if and when
> we make any progress.
>
> Please take some moments from your busy schedule and do the needful to
> revive the site.
> The help from your end in this regard will be greatly appreciated.
> Please mail me your questions/comments/findings related to this at
> Prateekagarwal99 at gmail.com
>
> Regards,
> Prateek agarwal.
>  Skype:
> Prateek_agarwal32
> Wanna see inside me? My blog is the telescope:
> http://www.myfriendprateek.blogspot.com
> website:
> http://www.prateekagarwal.webs.com
>
> the best way to accomplish your softwares/websites development needs.
> You tell, I'll build.
>
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