[AI] Now E-Ticket Booking is not accessable for blind

Vikas Kapoor dl.vikas at gmail.com
Wed Aug 11 09:02:15 EDT 2010


Absolutely not! 139 doesn't provide any such facility over the IVRS, what it 
actually does provide that you can book your ticket through cash card and 
that too not on IVRS rather you'll have to provide the details of your cards 
to the customer representative. Please remember the cash cards are different 
from those of credit cards.
In any case, IRCTC soon is going to be forbidden from ticket bookings.
Vikas Kapoor,
MSN Id:dl_vikas at hotmail.com, Yahoo&Skype Id: dl_vikas,
Mobile: (+91) 9891098137.
----- Original Message ----- 
From: "BHAWANI SHANKAR VERMA" <bsvermadurg at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Wednesday, August 11, 2010 6:09 PM
Subject: Re: [AI] Now E-Ticket Booking is not accessable for blind


one good option is dial 139 and book e tickets by credit card. you just
provide your card detail with IVRS system.

----- Original Message ----- 
From: "Alok Gupta" <alokg1970 at yahoo.co.in>
To: <accessindia at accessindia.org.in>
Sent: Wednesday, August 11, 2010 3:02 PM
Subject: [AI] Now E-Ticket Booking is not accessable for blind


Dear list members,

I am sharing a barrier created by IRCTC. Now no visually challenged user can
book E Ticket. If you are going to book E Ticket of Indian Rail through
IRCTC site, you may not be able to do the same. Because at the time of
filling passengers detail, you will also have to type the character shown on
the screen, which is not possible for such challenging users in absence of
sight.

Anyone please advise to tackle with this problem. Otherwise, it is my humble
advise to everybody to write a suitable request to IRCTC authorities to make
the site accessable for such challenging users as per UN Convention please.

Thanks in anticipation.

Alok Gupta


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