[AI] Now E-Ticket Booking is not accessable for blind

BHAWANI SHANKAR VERMA bsvermadurg at gmail.com
Wed Aug 11 08:39:08 EDT 2010

one good option is dial 139 and book e tickets by credit card. you just 
provide your card detail with IVRS system.

----- Original Message ----- 
From: "Alok Gupta" <alokg1970 at yahoo.co.in>
To: <accessindia at accessindia.org.in>
Sent: Wednesday, August 11, 2010 3:02 PM
Subject: [AI] Now E-Ticket Booking is not accessable for blind

Dear list members,

I am sharing a barrier created by IRCTC. Now no visually challenged user can 
book E Ticket. If you are going to book E Ticket of Indian Rail through 
IRCTC site, you may not be able to do the same. Because at the time of 
filling passengers detail, you will also have to type the character shown on 
the screen, which is not possible for such challenging users in absence of 

Anyone please advise to tackle with this problem. Otherwise, it is my humble 
advise to everybody to write a suitable request to IRCTC authorities to make 
the site accessable for such challenging users as per UN Convention please.

Thanks in anticipation.

Alok Gupta

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