[AI] information about Special ATM card for VH in SBI (my experience using normal ATM card)

Srikanth Kanuri srilists at gmail.com
Tue Aug 10 03:25:21 EDT 2010


Don't know whether these VCR cards can be used with every A.T.M or not
yes i agree with your view they shall be in usable condition in every
A.T.M. can every V.I customer apply for it?

I was of the opinion that the list of talking A.T.Ms shall be
displayed on the web as most of us doesn't have an idea where exactly
they are present at least to try.

On 8/10/10, Asudani, Rajesh <rajeshasudani at rbi.org.in> wrote:
> HA, HA! HA!
> I think if you enter your special ATM card in that machine, it will tell
> you:
> "Please ask your wife to go out, as the ATM transaction should not be seen
> by anybody to avoid misuse, you can operate it fully with voice
> prompts....... and so on"..
>
>
> Let us convince deciding authorities in banks that talking features can be
> suitably integrated in general machines, or  specialized designed talking
> machines need not be confined to VI, and can contain all features along with
> accessibility features, and so-called VCR card should be usable across all
> ATM machines, activating speech wherever it is available.
>
>
>
> Regards
>
> "If you believe that there is a God, a God that made your
> body, and yet you think that you can do anything with
> that body that's dirty, then the fault lies with the manufacturer."
>
>                                              --Lenny Bruce
>
> (Rajesh Asudani)
>
> Assistant General Manager,
> Reserve Bank of India
> Nagpur
> 09420397185
> O: 0712 2806676
> Res: 0712 2591349
>
>
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Vishnu
> Ramchandani
> Sent: Tuesday, August 10, 2010 9:11 AM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] information about Special ATM card for VH in SBI (my
> experience using normal ATM card)
>
> Hi all,
>
> I have my salary account with SBI  with all the facilities such as ATM,
> net banking, cheque books, etc. Let me share my experience using normal
> ATM card in talking ATM machine.
>
> Some days back, coincidentally, the machine which I used for cash
> withdrawal was the talking machine. My wife and I entered in the cabin,
> inserted the card. My wife gave the desired input till the 'entering pin
> number' option is not arrived. As soon as the 'pin number' option is
> displayed on the screen, suddenly, the machine started talking to us:
> "welcome to SBI, please enter your secret pin number". Wow! I became
> delighted! But what is this! After entering the desired number, The
> machine stopped talking to us! Oh no! Finally, we entered the desired
> amount for cash withdrawal. And here once again the machine told us (in
> voice) to wait till our transaction is being processed. The card came
> out (automatically) from the machine and finally, the good computerised
> voice thanked us for using SBI...
>
> I wonder what will happen if I use special ATM card in that machine!
>
> Regards,
> Vishnu
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of harish
> Sent: Monday, August 09, 2010 8:57 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] information about Special ATM card for VH in SBI
>
> Hi
> Two things come into my mind.
> 1 Can an able bodied use that machine or is it for exclusive use of the
> blind or rather it could be operated with those special cards. If the
> able bodied would not be able to use it then it would be another
> irritant. There would be nobody attending to it if there is a problem
> with it. It would also mean that it would be a horrible business case
> and would go against us in the long run.
> 2 If the operation is permitted with those special  VRC cards, it would
> also mean blind persons of other banks would also not be able to use
> despite it would be their neighbourhoodd branch.
>
> Anyone clarrifying this as well.
> Harish Kotian.
>
> ----- Original Message -----
> From: "Vamshi G" <gvamshiai at gmail.com>
> To: <accessindia at accessindia.org.in>
> Sent: Sunday, August 08, 2010 6:21 PM
> Subject: [AI] information about Special ATM card for VH in SBI
>
>
>> Dear friends,
>>
>>
>>
>> As we all remember, SBI is introducing special ATM cards for it's VH
>> customers.  I have gathered some information in this regard.
>>
>>
>>
>> There is a talking ATM in Delhi.  One of my friends, who is an
> employee in
>> SBI, has tried to operate it with his normal ATM card.  But it didn't
>> work.
>> Later on, he has found out from the concerned department that there
> will
>> be
>> a special ATM card by name VRC, which may stand for voice recognition
>> card,
>> which is required for operating the talking ATM.  He has applied for
> the
>> card and is likely to get it in the next week.  Once he gets it, he
> said
>> he
>> will try it out and give some feedback.
>>
>>
>>
>> In this regard, his officials have asked him to test the ATM and give
> some
>> feedback so that they can make the necessary adjustments for making it
>
>> more
>> user friendly for VH customers.  So, I request all talking ATM users
> on
>> the
>> list to provide inputs as to what are the standards that have to be
>> followed
>> to make the talking ATM suitable for VH persons.
>>
>>
>>
>> One good thing that SBI has done is to make a VH employee test the
> ATM.
>> And since we have access to him, let's give our inputs in this regard.
>>
>>
>>
>> Regards,
>>
>> Vamshi G
>>
>> M: +91 9949349497
>>
>> R: +91 877 2243861
>>
>> Skype: gvamshi81
>>
>>
>>
>> www.retinaindia.org
>>
>> From darkness unto light
>>
>>
>>
>>
>>
>>
>>
>> Voice your thoughts in the blog to discuss the Rights of persons with
>> disability bill at:
>> http://www.accessindia.org.in/harish/blog.htm
>>
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