[AI] SBI launches special service for visually handicapped

amalesh Kumar kumar_amalesh at yahoo.co.in
Sat Jul 31 12:16:46 EDT 2010


move is highly appreciable but i agree to what mr.chetan is saying it is proving 
to be a boon for the vh persons staying around but bane for the others and 
secondly chances are more that a vh person would be directed to these centers 
even if he could have been served at that branch itself. 
regards
kumar amalesh




________________________________
From: chetan sharma <chetansharma at obc.co.in>
To: accessindia at accessindia.org.in
Sent: Fri, 30 July, 2010 4:51:56 PM
Subject: Re: [AI] SBI launches special service for visually handicapped

I fully  appreciate the spirit  behind this initiative. But,

To me at least, It does not sound promising. Even if this centre functions 
properly, there remains a possibility that a Visually impaired person, who 
approaches to some SBI branch Say in Rohini,  Dwarika or at any other place 
in Delhi, is  directed to the Self service Banking centre under the pretext 
that because  there is a special centre for visually challenged,  other 
branches will not cater to their banking needs. I think,  Instead of opening 
special centre or starting special services, they should concentrate on 
making their main stream services more  accessible.  staff of SBI might 
take a stand that since there is a special centre for visually challenged, 
all the banking need of visually impaired persons will be addressed through 
this centre only and they should not approach other branches and outlets of 
SBI. In my opinion, Probably, it will create more problems than it solves. 
perhaps,  Such stuff is good to be  in media only. Despite my inclination to 
do so,  my limited comprehension does not foresee any considerable 
advantages of this centre  to the target group.


Regards,

Chetan Sharma,
Oriental Bank of commerce,
Jaipur

----- Original Message ----- 
From: "Srinivasu Chakravarthula" <srinivasu at srinivasu.org>
To: "'Srinivasu Chakravarthula'" <srinivasu at srinivasu.org>; 
<accessindia at accessindia.org.in>
Sent: Thursday, July 29, 2010 9:13 PM
Subject: Re: [AI] SBI launches special service for visually handicapped


> Correction in my earlier email. I meant SBI may be interpreting
> Accessibility and Inclusion in a wrong way.
>
> Also, I wonder, if they have ever included people with disabilities while
> making decisions on services for people with disabilities.
>
> Regards,
> Srinivasu Chakravarthula
>
> -----Original Message-----
> From: Srinivasu Chakravarthula [mailto:srinivasu at srinivasu.org]
> Sent: Thursday, July 29, 2010 8:24 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] SBI launches special service for visually handicapped
>
> While I may appreciate the effort, I think, SBI may be interprating
> the term accessibility and inclusion. I am not sure how SSBC would
> customers who are persons with disabilities. I am sure and it's not
> feasable for SBI to establish such centres in more than one area in a
> city. Considering that, why would some one go all the way to SSBC to
> use ATM. I think, they need to invest and put in efforts to make their
> main stream services accessible to all.
>
> On 7/29/10, Surajsingh Jogi <soorajsingh73 at gmail.com> wrote:
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>        From E-Group, Banking-News
>>
>>
>>
>>
>>
>>      SBI launches special service for visually handicapped
>>
>>
>>
>>      The United News of India
>>
>>      Published on July 19, 2010
>>
>>
>>
>>
>>
>>      Mumbai, July 19: (UNI) As part of responsibility to better service
>> society, State Bank of India (SBI) will soon start a new service for the
>> visually handicapped persons.  It has been given the name Self Service
>> Banking Centre (SSBC), and is to be operationalised shortly. To begin 
>> with
>> the Centre has been set up at the Delhi Head office of SBI at Parliament
>> Street. The Centre is handicapped friendly with a ramp for wheelchairs.
>>
>>
>>
>>      Facilities for Visually handicapped include the provision of a
>> dedicated Braille keypad ATM. SSBC is a staff less technology based
> banking
>> outfit providing multiple banking facilities, namely ATMs, Internet
> banking
>> and mobile banking. 'Roll out of the SSBCs is aimed at increasing 
>> customer
>> convenience and improving access to financial services,' Senior Bank
>> officials said.
>>
>>
>>
>>      The Centre was inaugurated recently by SBI Chairman O P Bhatt and
> will
>> become functional soon. India is perhaps unique in having an extensive 
>> and
>> elaborate programme of financial inclusion. It is incumbent upon 
>> state-run
>> Banks to provide 40 per cent of their lending to customers from the
> priority
>> sector, which includes agriculture, artisans, small and medium 
>> enterprises
>> and scheduled castes and tribes. Most government-owned banks also give
> loans
>> to students for pursuing studies, whose dimension is growing rapidly.
>>
>>
>>
>>      Another major effort of the Public Sector Banks is to now cover the
>> unbanked sectors of the economy, which means areas where banking has not
>> reached the populace in urban and rural areas. A large segment of society
>> remains under the clutches of money lenders, who charge exorbitant rates
> of
>> interest.
>>
>>
>>
>>      State-owned banks are now taking new initiatives to reach out to 
>> the
>> less privileged groups and those having problems by virtue of a chance of
>> birth or that developed later on in life. They need compassion and help.
> It
>> is a well known fact that private sector banks being driven by sheer
> profit
>> motive are reluctant to start such services, even though Banks like the
> HSBC
>> have embarked upon the exercise of financial inclusion.
>>
>>
>>
>>      Banking services even in a country like South Africa are highly
>> expensive for the common customer. For instance, keeping money below a
>> certain level is chargeable, and so is a bank account statement. This is
>> true despite a nationwide programme of Black empowerment. All said and
> done,
>> the black population of South Africa remains poor and finds it difficult
> to
>> take advantage of financial services, including banking and insurance.
>>
>>
>>
>>      Experts say many countries regard India as a role model for other
>> developing countries to emulate with regard to provision of financial
>> services--it virtually escaped the global meltdown while the banking
> sector
>> in the West was in the throes of a financial crisis, its elaborate
> programme
>> of financial inclusion and now special facilities for certain sections
> like
>> women and small enterprises. The latest in this league are special
> services
>> for visually handicapped persons by the biggest bank of the country.
>>
>>
>>
>>
>>
>>
>>      SBI launches special service for visually handicapped
>>
>>
>>
>>      The United News of India
>>
>>      Published on July 19, 2010
>>
>>
>>
>>
>>
>>      Mumbai, July 19: (UNI) As part of responsibility to better service
>> society, State Bank of India (SBI) will soon start a new service for the
>> visually handicapped persons.  It has been given the name Self Service
>> Banking Centre (SSBC), and is to be operationalised shortly. To begin 
>> with
>> the Centre has been set up at the Delhi Head office of SBI at Parliament
>> Street. The Centre is handicapped friendly with a ramp for wheelchairs.
>>
>>
>>
>>      Facilities for Visually handicapped include the provision of a
>> dedicated Braille keypad ATM. SSBC is a staff less technology based
> banking
>> outfit providing multiple banking facilities, namely ATMs, Internet
> banking
>> and mobile banking. 'Roll out of the SSBCs is aimed at increasing 
>> customer
>> convenience and improving access to financial services,' Senior Bank
>> officials said.
>>
>>
>>
>>      The Centre was inaugurated recently by SBI Chairman O P Bhatt and
> will
>> become functional soon. India is perhaps unique in having an extensive 
>> and
>> elaborate programme of financial inclusion. It is incumbent upon 
>> state-run
>> Banks to provide 40 per cent of their lending to customers from the
> priority
>> sector, which includes agriculture, artisans, small and medium 
>> enterprises
>> and scheduled castes and tribes. Most government-owned banks also give
> loans
>> to students for pursuing studies, whose dimension is growing rapidly.
>>
>>
>>
>>      Another major effort of the Public Sector Banks is to now cover the
>> unbanked sectors of the economy, which means areas where banking has not
>> reached the populace in urban and rural areas. A large segment of society
>> remains under the clutches of money lenders, who charge exorbitant rates
> of
>> interest.
>>
>>
>>
>>      State-owned banks are now taking new initiatives to reach out to 
>> the
>> less privileged groups and those having problems by virtue of a chance of
>> birth or that developed later on in life. They need compassion and help.
> It
>> is a well known fact that private sector banks being driven by sheer
> profit
>> motive are reluctant to start such services, even though Banks like the
> HSBC
>> have embarked upon the exercise of financial inclusion.
>>
>>
>>
>>      Banking services even in a country like South Africa are highly
>> expensive for the common customer. For instance, keeping money below a
>> certain level is chargeable, and so is a bank account statement. This is
>> true despite a nationwide programme of Black empowerment. All said and
> done,
>> the black population of South Africa remains poor and finds it difficult
> to
>> take advantage of financial services, including banking and insurance.
>>
>>
>>
>>      Experts say many countries regard India as a role model for other
>> developing countries to emulate with regard to provision of financial
>> services--it virtually escaped the global meltdown while the banking
> sector
>> in the West was in the throes of a financial crisis, its elaborate
> programme
>> of financial inclusion and now special facilities for certain sections
> like
>> women and small enterprises. The latest in this league are special
> services
>> for visually handicapped persons by the biggest bank of the country.
>>
>>
>>
>>
>>
>>
>> S.S.Jogi
>> Voice your thoughts in the blog to discuss the Rights of persons with
>> disability bill at:
>> http://www.accessindia.org.in/harish/blog.htm
>>
>> To unsubscribe send a message to accessindia-request at accessindia.org.in
> with
>> the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes,
> please
>> visit the list home page at
>>
> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>
> -- 
> Sent from my mobile device
>
> Best regards,
>
> Srinivasu Chakravarthula
> Mobile: +91 990 081 0881
> Website: http://www.srinivasu.org
> Follow me on Twitter: http://twitter.com/sriniworld/
>
>
> Voice your thoughts in the blog to discuss the Rights of persons with 
> disability bill at:
> http://www.accessindia.org.in/harish/blog.htm
>
> To unsubscribe send a message to accessindia-request at accessindia.org.in 
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes, 
> please visit the list home page at
>  http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
> 


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