[AI] FW: [y-accessibility] Regarding the Clasic Yahoo! mail and its compatibility with screen readers

Srinivasu Chakravarthula srinivasu at srinivasu.org
Fri Jul 23 11:06:24 EDT 2010


Folks,

FYI.

 

Regards,

Srinivasu Chakravarthula

 

From: y-accessibility at yahoogroups.com
[mailto:y-accessibility at yahoogroups.com] On Behalf Of Victor Tsaran
Sent: Thursday, July 22, 2010 12:48 PM
To: Yahoo! Accessibility discussion forum
Subject: [y-accessibility] Regarding the Clasic Yahoo! mail and its
compatibility with screen readers

 

  

Hello all,
On numerous occasions we received feedback from users of the Classic 
Yahoo! Mail indicating that they had a lot of problems when using it 
with JAWS and Internet Explorer. Some of the problems include 
sluggishness when moving between pages and crashes of JAWS altogether.
While we cannot exactly pinpoint the source of those problems, several 
things we do know for sure:

1. NVDA works fine with both Internet Explorer and Firefox when using 
Classic yahoo! Mail.
2. JAWS works OK with Firefox and Classic Yahoo! Mail, although we did 
notice infrequent crashes.
3. JAWS also works with Internet Explorer and Clasic Mail but crashes 
are more frequent and the sluggishness can be observed.

It would help tremendously to hear from users who encounter those 
problems with as much information as possible so that we can try to 
reproduce them consistently. Once we identify one or two reproduceable 
cases, we will work with Freedom Scientific toward resolving existing 
problems.

Thanks for your understanding and we look forward to your feedback.
Best regards,
Victor

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