[AI] Status of talking ATM installations in India

namdeo2000 jadhav.namdeo at gmail.com
Thu Jul 8 13:01:22 EDT 2010


I don't think people can see your secret pin number. It must be going 
invisible when you enter the same, as it     happens on PC screen.
----- Original Message ----- 
From: "Vamshi. G" <gvamshiai at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, July 08, 2010 7:43 PM
Subject: Re: [AI] Status of talking ATM installations in India


> Well Mahindra sir, in that case there shouldn't be more than one
> machine in one ATM.  But in practice, banks are installing more than
> one machine in one room thereby enabling customers to operate
> simultaneously.
>
> -- 
> G. Vamshi
> PH Res : +91 877-2243861
> Mobile: +91 9949349497
> E-mail ID:
> gvamshiai at gmail.com
> Skype: gvamshi81
>
> www.retinaindia.org
> From darkness unto light
>
>
>
>
>
> On 7/8/10, mahendra <galani at chello.at> wrote:
>> well Sakina if there is only one ATM, given for your branch, others
>> must wait outside  till the person useing it has finished.
>>
>>
>> At 02:30 PM 7/8/2010, you wrote:
>>>Hi we have 1 A T M machine in my branch  I've seen more than 3 to 4
>>>customers together in the room.
>>>Where is the privacy?
>>>With warm regards Sakina.
>>>----- Original Message ----- From: "Vamshi. G" <gvamshiai at gmail.com>
>>>To: <accessindia at accessindia.org.in>
>>>Sent: Thursday, July 08, 2010 3:49 PM
>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>
>>>
>>>>now a days all ATMs have more than one machine in one room. And
>>>>sighted people can easily see the transaction of other customers,
>>>>including the secret pin number. So, i wonder where does privacy come
>>>>from.
>>>>
>>>>If it is so that screen turns blank with the usage of a screen reading
>>>>ATM, it is really wonderful.
>>>>
>>>>I am trying to find out about this from the central office and would
>>>>revert on this.
>>>>
>>>>On 7/8/10, jayinfotech <jayinfotech at yahoo.com> wrote:
>>>>>dear Jayachandran
>>>>>   If possible write all messages in one mail it will reduce traffic
>>>>>
>>>>>
>>>>>Amit
>>>>>
>>>>>-----Original Message-----
>>>>>From: accessindia-bounces at accessindia.org.in
>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>>>Jayachandran1977
>>>>>Sent: Thursday, July 08, 2010 07:20 AM
>>>>>To: accessindia at accessindia.org.in
>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>
>>>>>Dear list members,
>>>>>
>>>>>Please dont conclude anything about this.  Because I have not received
>>>>> this
>>>>>card till now.  And I have not used this also.
>>>>>
>>>>>After receiving and using this let me write to you in detail. Because I
>>>>> may
>>>>>be wrong.
>>>>>
>>>>>Jayachandran
>>>>>----- Original Message -----
>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>>>To: <accessindia at accessindia.org.in>
>>>>>Sent: Wednesday, July 07, 2010 1:21 PM
>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>
>>>>>
>>>>>>Before I go further with this thread, let me clarify that I have
>>>>>> obviously
>>>>>>no information as to why or how SBI require a blind user to opt for a
>>>>>>different sort of an ATM card for using speech features. Further, it 
>>>>>>is
>>>>>>also
>>>>>>unhealthy to jump to any conclusions with the scant information we 
>>>>>>have
>>>>>>here. So, let us look at this objectively.
>>>>>>
>>>>>>1. Logically, this ATM card should not be any different from any other
>>>>>> ATM
>>>>>>card. It won't be a separate card that only works with certain ATM
>>>>>>machines
>>>>>>providing a limited set of services.
>>>>>>
>>>>>>2. the only difference is that this card will have extra embedded
>>>>>>information that tells an ATM that this user may require speech. If 
>>>>>>that
>>>>>>ATM
>>>>>>has a speech feature, it will be enabled automatically. If there is no
>>>>>>speech capabilities in an ATM, it will just offer the standard
>>>>>> interface.
>>>>>>
>>>>>>3. you will have to use headphones for speech features anyway. It 
>>>>>>would
>>>>>> be
>>>>>>foolish to have your bank balance read out by a loud speaker.
>>>>>>
>>>>>>
>>>>>>4. the problem with having a switch to enable and disable speech is 
>>>>>>that
>>>>>>regular sighted users who may not know about speech features and may
>>>>>>complain that they are unable to use certain features or their
>>>>>> interaction
>>>>>>is different for whatever reason.
>>>>>>
>>>>>>5. If SBI are indeed restricting the functionality of these 
>>>>>>specialised
>>>>>>ATM
>>>>>>cards like not enabling them to be used in other machines in a normal
>>>>>> way,
>>>>>>it is the most idiotic solution and needs to be resolved.
>>>>>>
>>>>>>So, lets channel our energies in obtaining the right information 
>>>>>>before
>>>>>> we
>>>>>>start ranting about how differently we are being treated and all that. 
>>>>>>I
>>>>>>don't think there is any harm in SBI requiring users to obtain a
>>>>>> slightly
>>>>>>modified card for using accessible ATMs as long as the basic
>>>>>> functionality
>>>>>>of the card is still available.
>>>>>>
>>>>>>Regards,
>>>>>>Kiran
>>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
>>>>>>-----Original Message-----
>>>>>>From: accessindia-bounces at accessindia.org.in
>>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>>>>Sathiyaprakash
>>>>>>Ramdoss
>>>>>>Sent: 07 July 2010 20:11
>>>>>>To: accessindia at accessindia.org.in
>>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>>
>>>>>>I am still having troubles in understanding, why do we need to have
>>>>>>an uniquely designed card to enable speech in ATM machines?
>>>>>>You can have a small piece of switch to turn on the speakers. If you
>>>>>>are really interested in protecting privacy, you can just give them an
>>>>>>earphone jack, right?
>>>>>>Earphone jacks  would also help individuals with other reading
>>>>>>challenges and senior citizens as well, right?
>>>>>>
>>>>>>On 7/7/10, Kiran Kaja <kirankaja12 at gmail.com> wrote:
>>>>>>>Hi Kanchan,
>>>>>>>
>>>>>>>It is a shame to say that there is currently no effort in the UK to
>>>>>>advocate
>>>>>>>for talking ATMs. I am trying  to do some background research and
>>>>>>eventually
>>>>>>>prepare a business case for my employer to start some efforts in this
>>>>>>area.
>>>>>>>UK is far ahead in a lot of respects, there is even legislation to 
>>>>>>>make
>>>>>>>internet banking sites accessible. But sadly, nothing is being done 
>>>>>>>for
>>>>>>>ATMs.
>>>>>>>
>>>>>>>As part of my research, I am gathering information on how access to
>>>>>>> ATMs
>>>>>>was
>>>>>>>improved in North America (the developed country perspective) and 
>>>>>>>other
>>>>>>>countries such as India where this effort has just started recently.
>>>>>>>
>>>>>>>I am also very interested in the case before the CCD. May be that is 
>>>>>>>an
>>>>>>>approach that we could follow at some stage in the UK if at all I can
>>>>>>> get
>>>>>>>some people interested in the topic.
>>>>>>>
>>>>>>>Regards,
>>>>>>>Kiran
>>>>>>>
>>>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
>>>>>>>-----Original Message-----
>>>>>>>From: accessindia-bounces at accessindia.org.in
>>>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kanchan
>>>>>>Pamnani
>>>>>>>Sent: 07 July 2010 19:30
>>>>>>>To: accessindia at accessindia.org.in
>>>>>>>Cc: Sam Taraporevala
>>>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>>>
>>>>>>>There is a RBI circular. Will send it tomorrow. SBI has started 
>>>>>>>rolling
>>>>>>out
>>>>>>>ATMs. We had tested these machines in Mumbai last year. I am 
>>>>>>>forwarding
>>>>>>your
>>>>>>>
>>>>>>>mails to Dr. Sam at XRCVC  who has been in touch with the SBI.
>>>>>>>
>>>>>>>It started with a case before the Commissioner of Disabilities in 
>>>>>>>2005.
>>>>>>then
>>>>>>>
>>>>>>>the RBI circular of 2008 and then the other circular of  RBI to banks
>>>>>>asking
>>>>>>>
>>>>>>>them to have 1/3rd talking ATMS. Then last year the testing and
>>>>>>> reports.
>>>>>>Now
>>>>>>>
>>>>>>>the roll out has started.
>>>>>>>They were supposed to be full fledged ATMS which additionally had 
>>>>>>>audio
>>>>>>>output.
>>>>>>>Now when I read these reports of special cards etc. I am quite
>>>>>>> surprised.
>>>>>>>
>>>>>>>Please let me know what is your exact interest in this matter and I 
>>>>>>>can
>>>>>>>explain better.
>>>>>>>Kanchan
>>>>>>>----- Original Message -----
>>>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>>>>>To: <accessindia at accessindia.org.in>
>>>>>>>Sent: Wednesday, July 07, 2010 11:02 PM
>>>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>>>
>>>>>>>
>>>>>>>>Hi Jayachandran,
>>>>>>>>
>>>>>>>>Thanks for replying. Would you be able to find out any details of
>>>>>>>>installations apart from Chennai? I wonder if SBI have a roadmap for
>>>>>>>>talking
>>>>>>>>ATM installations?
>>>>>>>>
>>>>>>>>Further, I heard that RBI passed some sort of a directive requiring
>>>>>>>> 30%
>>>>>>or
>>>>>>>>so of all banking ATMs to be made accessible? Is there a copy of 
>>>>>>>>this?
>>>>>>>>
>>>>>>>>Regards,
>>>>>>>>Kiran
>>>>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
>>>>>>>>-----Original Message-----
>>>>>>>>From: accessindia-bounces at accessindia.org.in
>>>>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>>>>>>Jayachandran1977
>>>>>>>>Sent: 07 July 2010 01:46
>>>>>>>>To: accessindia at accessindia.org.in
>>>>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>>>>
>>>>>>>>Hello Kiran,
>>>>>>>>
>>>>>>>>This is Jayachandran from Chennai.
>>>>>>>>
>>>>>>>>Yes sir, as you said SBi installed 5 Talking ATMs in chennai.  For
>>>>>>>> that
>>>>>>we
>>>>>>>>have to apply for a special ATM Card.  I have applied for the same.
>>>>>>>>Probably within a week I will be receiving that card.  One of my
>>>>>>>>visually
>>>>>>>>impaired friend has used talking ATM for withdrawal of cash.  As per
>>>>>>>> his
>>>>>>>>statement it is very user friendly.
>>>>>>>>
>>>>>>>>Presently SBI has given few powers for the users of this card like 
>>>>>>>>hot
>>>>>>>>cash,
>>>>>>>>
>>>>>>>>cash withdrawal, change of PIN etc.,  If you need more information
>>>>>>>>please
>>>>>>>>write.
>>>>>>>>
>>>>>>>>For your information, I am working in State Bank of India in 
>>>>>>>>clerical
>>>>>>>>cadre.
>>>>>>>>
>>>>>>>>Thanks
>>>>>>>>
>>>>>>>>Jayachandran.
>>>>>>>>----- Original Message -----
>>>>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>>>>>>To: <accessindia at accessindia.org.in>
>>>>>>>>Sent: Tuesday, July 06, 2010 6:57 AM
>>>>>>>>Subject: [AI] Status of talking ATM installations in India
>>>>>>>>
>>>>>>>>
>>>>>>>>>Hi All,
>>>>>>>>>
>>>>>>>>>Has anyone got any recent update on installation of talking ATMs in
>>>>>>>>>India?
>>>>>>>>
>>>>>>>>>I
>>>>>>>>>am doing some research on on this topic and any recent updates are
>>>>>>>>>greatly
>>>>>>>>>appreciated. I remember reading an article where SBI announced that
>>>>>>>>>they
>>>>>>>>>will be installing some 7000 ATMs throughout the country. I don't
>>>>>>suppose
>>>>>>>>>any of them have been installed yet?
>>>>>>>>>
>>>>>>>>>Regards,
>>>>>>>>>Kiran
>>>>>>>>>Voice your thoughts in the blog to discuss the Rights of persons 
>>>>>>>>>with
>>>>>>>>>disability bill at:
>>>>>>>>>http://www.accessindia.org.in/harish/blog.htm
>>>>>>>>>
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>>>>>>>>>
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>>>>>>>>
>>>>>>>>
>>>>>>>>
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>>>>>>>>with
>>>>>>>>disability bill at:
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>>>>>>>>
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>>>>>>>>
>>>>>>>>
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>>>>>>>
>>>>>>>
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>>>>>>
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>>>>>
>>>>>
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>>>>>disability bill at:
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>>>>
>>>>
>>>>--
>>>>G. Vamshi
>>>>PH Res : +91 877-2243861
>>>>Mobile: +91 9949349497
>>>>E-mail ID:
>>>>gvamshiai at gmail.com
>>>>Skype: gvamshi81
>>>>
>>>>www.retinaindia.org
>>>> From darkness unto light
>>>>
>>>>Voice your thoughts in the blog to discuss the Rights of persons
>>>>with disability bill at:
>>>>http://www.accessindia.org.in/harish/blog.htm
>>>>
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>>>>
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>>>
>>>
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>>
>> with warm regards
>>         Mahendra Galani
>> window's live ID mahendragalani at hotmail.com       skype ID chintu3886
>> phone +4314943149 mobile +4369910366055,
>> address Herbst strasse 101.16.1 Vienna Austria Europe
>>
>> ---------------------------------------------------------------------
>>
>>
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>
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