[AI] Status of talking ATM installations in India

mahendra galani at chello.at
Thu Jul 8 11:27:48 EDT 2010


Dear Vamshi

i was just pointing out to Sakina, as she mention, that there is only 
one machine in her branch.

further Dear Vamshi there should be partition like a smolle box, as 
there are more then one machine in given room.


At 03:13 PM 7/8/2010, you wrote:
>Well Mahindra sir, in that case there shouldn't be more than one
>machine in one ATM.  But in practice, banks are installing more than
>one machine in one room thereby enabling customers to operate
>simultaneously.
>
>--
>G. Vamshi
>PH Res : +91 877-2243861
>Mobile: +91 9949349497
>E-mail ID:
>gvamshiai at gmail.com
>Skype: gvamshi81
>
>www.retinaindia.org
> From darkness unto light
>
>
>
>
>
>On 7/8/10, mahendra <galani at chello.at> wrote:
> > well Sakina if there is only one ATM, given for your branch, others
> > must wait outside  till the person useing it has finished.
> >
> >
> > At 02:30 PM 7/8/2010, you wrote:
> >>Hi we have 1 A T M machine in my branch  I've seen more than 3 to 4
> >>customers together in the room.
> >>Where is the privacy?
> >>With warm regards Sakina.
> >>----- Original Message ----- From: "Vamshi. G" <gvamshiai at gmail.com>
> >>To: <accessindia at accessindia.org.in>
> >>Sent: Thursday, July 08, 2010 3:49 PM
> >>Subject: Re: [AI] Status of talking ATM installations in India
> >>
> >>
> >>>now a days all ATMs have more than one machine in one room. And
> >>>sighted people can easily see the transaction of other customers,
> >>>including the secret pin number. So, i wonder where does privacy come
> >>>from.
> >>>
> >>>If it is so that screen turns blank with the usage of a screen reading
> >>>ATM, it is really wonderful.
> >>>
> >>>I am trying to find out about this from the central office and would
> >>>revert on this.
> >>>
> >>>On 7/8/10, jayinfotech <jayinfotech at yahoo.com> wrote:
> >>>>dear Jayachandran
> >>>>   If possible write all messages in one mail it will reduce traffic
> >>>>
> >>>>
> >>>>Amit
> >>>>
> >>>>-----Original Message-----
> >>>>From: accessindia-bounces at accessindia.org.in
> >>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
> >>>>Jayachandran1977
> >>>>Sent: Thursday, July 08, 2010 07:20 AM
> >>>>To: accessindia at accessindia.org.in
> >>>>Subject: Re: [AI] Status of talking ATM installations in India
> >>>>
> >>>>Dear list members,
> >>>>
> >>>>Please dont conclude anything about this.  Because I have not received
> >>>> this
> >>>>card till now.  And I have not used this also.
> >>>>
> >>>>After receiving and using this let me write to you in detail. Because I
> >>>> may
> >>>>be wrong.
> >>>>
> >>>>Jayachandran
> >>>>----- Original Message -----
> >>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
> >>>>To: <accessindia at accessindia.org.in>
> >>>>Sent: Wednesday, July 07, 2010 1:21 PM
> >>>>Subject: Re: [AI] Status of talking ATM installations in India
> >>>>
> >>>>
> >>>>>Before I go further with this thread, let me clarify that I have
> >>>>> obviously
> >>>>>no information as to why or how SBI require a blind user to opt for a
> >>>>>different sort of an ATM card for using speech features. Further, it is
> >>>>>also
> >>>>>unhealthy to jump to any conclusions with the scant information we have
> >>>>>here. So, let us look at this objectively.
> >>>>>
> >>>>>1. Logically, this ATM card should not be any different from any other
> >>>>> ATM
> >>>>>card. It won't be a separate card that only works with certain ATM
> >>>>>machines
> >>>>>providing a limited set of services.
> >>>>>
> >>>>>2. the only difference is that this card will have extra embedded
> >>>>>information that tells an ATM that this user may require speech. If that
> >>>>>ATM
> >>>>>has a speech feature, it will be enabled automatically. If there is no
> >>>>>speech capabilities in an ATM, it will just offer the standard
> >>>>> interface.
> >>>>>
> >>>>>3. you will have to use headphones for speech features anyway. It would
> >>>>> be
> >>>>>foolish to have your bank balance read out by a loud speaker.
> >>>>>
> >>>>>
> >>>>>4. the problem with having a switch to enable and disable speech is that
> >>>>>regular sighted users who may not know about speech features and may
> >>>>>complain that they are unable to use certain features or their
> >>>>> interaction
> >>>>>is different for whatever reason.
> >>>>>
> >>>>>5. If SBI are indeed restricting the functionality of these specialised
> >>>>>ATM
> >>>>>cards like not enabling them to be used in other machines in a normal
> >>>>> way,
> >>>>>it is the most idiotic solution and needs to be resolved.
> >>>>>
> >>>>>So, lets channel our energies in obtaining the right information before
> >>>>> we
> >>>>>start ranting about how differently we are being treated and all that. I
> >>>>>don't think there is any harm in SBI requiring users to obtain a
> >>>>> slightly
> >>>>>modified card for using accessible ATMs as long as the basic
> >>>>> functionality
> >>>>>of the card is still available.
> >>>>>
> >>>>>Regards,
> >>>>>Kiran
> >>>>>Follow me on Twitter! www.twitter.com/kirankaja12
> >>>>>-----Original Message-----
> >>>>>From: accessindia-bounces at accessindia.org.in
> >>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
> >>>>>Sathiyaprakash
> >>>>>Ramdoss
> >>>>>Sent: 07 July 2010 20:11
> >>>>>To: accessindia at accessindia.org.in
> >>>>>Subject: Re: [AI] Status of talking ATM installations in India
> >>>>>
> >>>>>I am still having troubles in understanding, why do we need to have
> >>>>>an uniquely designed card to enable speech in ATM machines?
> >>>>>You can have a small piece of switch to turn on the speakers. If you
> >>>>>are really interested in protecting privacy, you can just give them an
> >>>>>earphone jack, right?
> >>>>>Earphone jacks  would also help individuals with other reading
> >>>>>challenges and senior citizens as well, right?
> >>>>>
> >>>>>On 7/7/10, Kiran Kaja <kirankaja12 at gmail.com> wrote:
> >>>>>>Hi Kanchan,
> >>>>>>
> >>>>>>It is a shame to say that there is currently no effort in the UK to
> >>>>>advocate
> >>>>>>for talking ATMs. I am trying  to do some background research and
> >>>>>eventually
> >>>>>>prepare a business case for my employer to start some efforts in this
> >>>>>area.
> >>>>>>UK is far ahead in a lot of respects, there is even legislation to make
> >>>>>>internet banking sites accessible. But sadly, nothing is being done for
> >>>>>>ATMs.
> >>>>>>
> >>>>>>As part of my research, I am gathering information on how access to
> >>>>>> ATMs
> >>>>>was
> >>>>>>improved in North America (the developed country perspective) and other
> >>>>>>countries such as India where this effort has just started recently.
> >>>>>>
> >>>>>>I am also very interested in the case before the CCD. May be that is an
> >>>>>>approach that we could follow at some stage in the UK if at all I can
> >>>>>> get
> >>>>>>some people interested in the topic.
> >>>>>>
> >>>>>>Regards,
> >>>>>>Kiran
> >>>>>>
> >>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
> >>>>>>-----Original Message-----
> >>>>>>From: accessindia-bounces at accessindia.org.in
> >>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kanchan
> >>>>>Pamnani
> >>>>>>Sent: 07 July 2010 19:30
> >>>>>>To: accessindia at accessindia.org.in
> >>>>>>Cc: Sam Taraporevala
> >>>>>>Subject: Re: [AI] Status of talking ATM installations in India
> >>>>>>
> >>>>>>There is a RBI circular. Will send it tomorrow. SBI has started rolling
> >>>>>out
> >>>>>>ATMs. We had tested these machines in Mumbai last year. I am forwarding
> >>>>>your
> >>>>>>
> >>>>>>mails to Dr. Sam at XRCVC  who has been in touch with the SBI.
> >>>>>>
> >>>>>>It started with a case before the Commissioner of Disabilities in 2005.
> >>>>>then
> >>>>>>
> >>>>>>the RBI circular of 2008 and then the other circular of  RBI to banks
> >>>>>asking
> >>>>>>
> >>>>>>them to have 1/3rd talking ATMS. Then last year the testing and
> >>>>>> reports.
> >>>>>Now
> >>>>>>
> >>>>>>the roll out has started.
> >>>>>>They were supposed to be full fledged ATMS which additionally had audio
> >>>>>>output.
> >>>>>>Now when I read these reports of special cards etc. I am quite
> >>>>>> surprised.
> >>>>>>
> >>>>>>Please let me know what is your exact interest in this matter and I can
> >>>>>>explain better.
> >>>>>>Kanchan
> >>>>>>----- Original Message -----
> >>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
> >>>>>>To: <accessindia at accessindia.org.in>
> >>>>>>Sent: Wednesday, July 07, 2010 11:02 PM
> >>>>>>Subject: Re: [AI] Status of talking ATM installations in India
> >>>>>>
> >>>>>>
> >>>>>>>Hi Jayachandran,
> >>>>>>>
> >>>>>>>Thanks for replying. Would you be able to find out any details of
> >>>>>>>installations apart from Chennai? I wonder if SBI have a roadmap for
> >>>>>>>talking
> >>>>>>>ATM installations?
> >>>>>>>
> >>>>>>>Further, I heard that RBI passed some sort of a directive requiring
> >>>>>>> 30%
> >>>>>or
> >>>>>>>so of all banking ATMs to be made accessible? Is there a copy of this?
> >>>>>>>
> >>>>>>>Regards,
> >>>>>>>Kiran
> >>>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
> >>>>>>>-----Original Message-----
> >>>>>>>From: accessindia-bounces at accessindia.org.in
> >>>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
> >>>>>>>Jayachandran1977
> >>>>>>>Sent: 07 July 2010 01:46
> >>>>>>>To: accessindia at accessindia.org.in
> >>>>>>>Subject: Re: [AI] Status of talking ATM installations in India
> >>>>>>>
> >>>>>>>Hello Kiran,
> >>>>>>>
> >>>>>>>This is Jayachandran from Chennai.
> >>>>>>>
> >>>>>>>Yes sir, as you said SBi installed 5 Talking ATMs in chennai.  For
> >>>>>>> that
> >>>>>we
> >>>>>>>have to apply for a special ATM Card.  I have applied for the same.
> >>>>>>>Probably within a week I will be receiving that card.  One of my
> >>>>>>>visually
> >>>>>>>impaired friend has used talking ATM for withdrawal of cash.  As per
> >>>>>>> his
> >>>>>>>statement it is very user friendly.
> >>>>>>>
> >>>>>>>Presently SBI has given few powers for the users of this card like hot
> >>>>>>>cash,
> >>>>>>>
> >>>>>>>cash withdrawal, change of PIN etc.,  If you need more information
> >>>>>>>please
> >>>>>>>write.
> >>>>>>>
> >>>>>>>For your information, I am working in State Bank of India in clerical
> >>>>>>>cadre.
> >>>>>>>
> >>>>>>>Thanks
> >>>>>>>
> >>>>>>>Jayachandran.
> >>>>>>>----- Original Message -----
> >>>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
> >>>>>>>To: <accessindia at accessindia.org.in>
> >>>>>>>Sent: Tuesday, July 06, 2010 6:57 AM
> >>>>>>>Subject: [AI] Status of talking ATM installations in India
> >>>>>>>
> >>>>>>>
> >>>>>>>>Hi All,
> >>>>>>>>
> >>>>>>>>Has anyone got any recent update on installation of talking ATMs in
> >>>>>>>>India?
> >>>>>>>
> >>>>>>>>I
> >>>>>>>>am doing some research on on this topic and any recent updates are
> >>>>>>>>greatly
> >>>>>>>>appreciated. I remember reading an article where SBI announced that
> >>>>>>>>they
> >>>>>>>>will be installing some 7000 ATMs throughout the country. I don't
> >>>>>suppose
> >>>>>>>>any of them have been installed yet?
> >>>>>>>>
> >>>>>>>>Regards,
> >>>>>>>>Kiran
> >>>>>>>>Voice your thoughts in the blog to discuss the Rights of persons with
> >>>>>>>>disability bill at:
> >>>>>>>>http://www.accessindia.org.in/harish/blog.htm
> >>>>>>>>
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> >>>>>>>>
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> dia.org.in
> >>>>>>>
> >>>>>>>
> >>>>>>>
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> >>>>>>
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> >>>>
> >>>>
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> >>>>disability bill at:
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> >>>
> >>>
> >>>--
> >>>G. Vamshi
> >>>PH Res : +91 877-2243861
> >>>Mobile: +91 9949349497
> >>>E-mail ID:
> >>>gvamshiai at gmail.com
> >>>Skype: gvamshi81
> >>>
> >>>www.retinaindia.org
> >>> From darkness unto light
> >>>
> >>>Voice your thoughts in the blog to discuss the Rights of persons
> >>>with disability bill at:
> >>>http://www.accessindia.org.in/harish/blog.htm
> >>>
> >>>To unsubscribe send a message to
> >>>accessindia-request at accessindia.org.in with the subject unsubscribe.
> >>>
> >>>To change your subscription to digest mode or make any other
> >>>changes, please visit the list home page at
> >>>
> >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
> >>
> >>
> >>Voice your thoughts in the blog to discuss the Rights of persons
> >>with disability bill at:
> >>http://www.accessindia.org.in/harish/blog.htm
> >>
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> >>
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> >
> > with warm regards
> >         Mahendra Galani
> > window's live ID mahendragalani at hotmail.com       skype ID chintu3886
> > phone +4314943149 mobile +4369910366055,
> > address Herbst strasse 101.16.1 Vienna Austria Europe
> >
> > ---------------------------------------------------------------------
> >
> >
> > Voice your thoughts in the blog to discuss the Rights of persons with
> > disability bill at:
> > http://www.accessindia.org.in/harish/blog.htm
> >
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> >
>
>Voice your thoughts in the blog to discuss the Rights of persons 
>with disability bill at:
>http://www.accessindia.org.in/harish/blog.htm
>
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with warm regards
        Mahendra Galani
window's live ID mahendragalani at hotmail.com       skype ID chintu3886
phone +4314943149 mobile +4369910366055,
address Herbst strasse 101.16.1 Vienna Austria Europe
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