[AI] Status of talking ATM installations in India

mahendra galani at chello.at
Thu Jul 8 10:58:28 EDT 2010


well Sakina if there is only one ATM, given for your branch, others 
must wait outside  till the person useing it has finished.


At 02:30 PM 7/8/2010, you wrote:
>Hi we have 1 A T M machine in my branch  I've seen more than 3 to 4 
>customers together in the room.
>Where is the privacy?
>With warm regards Sakina.
>----- Original Message ----- From: "Vamshi. G" <gvamshiai at gmail.com>
>To: <accessindia at accessindia.org.in>
>Sent: Thursday, July 08, 2010 3:49 PM
>Subject: Re: [AI] Status of talking ATM installations in India
>
>
>>now a days all ATMs have more than one machine in one room. And
>>sighted people can easily see the transaction of other customers,
>>including the secret pin number. So, i wonder where does privacy come
>>from.
>>
>>If it is so that screen turns blank with the usage of a screen reading
>>ATM, it is really wonderful.
>>
>>I am trying to find out about this from the central office and would
>>revert on this.
>>
>>On 7/8/10, jayinfotech <jayinfotech at yahoo.com> wrote:
>>>dear Jayachandran
>>>   If possible write all messages in one mail it will reduce traffic
>>>
>>>
>>>Amit
>>>
>>>-----Original Message-----
>>>From: accessindia-bounces at accessindia.org.in
>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>Jayachandran1977
>>>Sent: Thursday, July 08, 2010 07:20 AM
>>>To: accessindia at accessindia.org.in
>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>
>>>Dear list members,
>>>
>>>Please dont conclude anything about this.  Because I have not received this
>>>card till now.  And I have not used this also.
>>>
>>>After receiving and using this let me write to you in detail. Because I may
>>>be wrong.
>>>
>>>Jayachandran
>>>----- Original Message -----
>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>To: <accessindia at accessindia.org.in>
>>>Sent: Wednesday, July 07, 2010 1:21 PM
>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>
>>>
>>>>Before I go further with this thread, let me clarify that I have obviously
>>>>no information as to why or how SBI require a blind user to opt for a
>>>>different sort of an ATM card for using speech features. Further, it is
>>>>also
>>>>unhealthy to jump to any conclusions with the scant information we have
>>>>here. So, let us look at this objectively.
>>>>
>>>>1. Logically, this ATM card should not be any different from any other ATM
>>>>card. It won't be a separate card that only works with certain ATM
>>>>machines
>>>>providing a limited set of services.
>>>>
>>>>2. the only difference is that this card will have extra embedded
>>>>information that tells an ATM that this user may require speech. If that
>>>>ATM
>>>>has a speech feature, it will be enabled automatically. If there is no
>>>>speech capabilities in an ATM, it will just offer the standard interface.
>>>>
>>>>3. you will have to use headphones for speech features anyway. It would be
>>>>foolish to have your bank balance read out by a loud speaker.
>>>>
>>>>
>>>>4. the problem with having a switch to enable and disable speech is that
>>>>regular sighted users who may not know about speech features and may
>>>>complain that they are unable to use certain features or their interaction
>>>>is different for whatever reason.
>>>>
>>>>5. If SBI are indeed restricting the functionality of these specialised
>>>>ATM
>>>>cards like not enabling them to be used in other machines in a normal way,
>>>>it is the most idiotic solution and needs to be resolved.
>>>>
>>>>So, lets channel our energies in obtaining the right information before we
>>>>start ranting about how differently we are being treated and all that. I
>>>>don't think there is any harm in SBI requiring users to obtain a slightly
>>>>modified card for using accessible ATMs as long as the basic functionality
>>>>of the card is still available.
>>>>
>>>>Regards,
>>>>Kiran
>>>>Follow me on Twitter! www.twitter.com/kirankaja12
>>>>-----Original Message-----
>>>>From: accessindia-bounces at accessindia.org.in
>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>>Sathiyaprakash
>>>>Ramdoss
>>>>Sent: 07 July 2010 20:11
>>>>To: accessindia at accessindia.org.in
>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>
>>>>I am still having troubles in understanding, why do we need to have
>>>>an uniquely designed card to enable speech in ATM machines?
>>>>You can have a small piece of switch to turn on the speakers. If you
>>>>are really interested in protecting privacy, you can just give them an
>>>>earphone jack, right?
>>>>Earphone jacks  would also help individuals with other reading
>>>>challenges and senior citizens as well, right?
>>>>
>>>>On 7/7/10, Kiran Kaja <kirankaja12 at gmail.com> wrote:
>>>>>Hi Kanchan,
>>>>>
>>>>>It is a shame to say that there is currently no effort in the UK to
>>>>advocate
>>>>>for talking ATMs. I am trying  to do some background research and
>>>>eventually
>>>>>prepare a business case for my employer to start some efforts in this
>>>>area.
>>>>>UK is far ahead in a lot of respects, there is even legislation to make
>>>>>internet banking sites accessible. But sadly, nothing is being done for
>>>>>ATMs.
>>>>>
>>>>>As part of my research, I am gathering information on how access to ATMs
>>>>was
>>>>>improved in North America (the developed country perspective) and other
>>>>>countries such as India where this effort has just started recently.
>>>>>
>>>>>I am also very interested in the case before the CCD. May be that is an
>>>>>approach that we could follow at some stage in the UK if at all I can get
>>>>>some people interested in the topic.
>>>>>
>>>>>Regards,
>>>>>Kiran
>>>>>
>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
>>>>>-----Original Message-----
>>>>>From: accessindia-bounces at accessindia.org.in
>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kanchan
>>>>Pamnani
>>>>>Sent: 07 July 2010 19:30
>>>>>To: accessindia at accessindia.org.in
>>>>>Cc: Sam Taraporevala
>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>
>>>>>There is a RBI circular. Will send it tomorrow. SBI has started rolling
>>>>out
>>>>>ATMs. We had tested these machines in Mumbai last year. I am forwarding
>>>>your
>>>>>
>>>>>mails to Dr. Sam at XRCVC  who has been in touch with the SBI.
>>>>>
>>>>>It started with a case before the Commissioner of Disabilities in 2005.
>>>>then
>>>>>
>>>>>the RBI circular of 2008 and then the other circular of  RBI to banks
>>>>asking
>>>>>
>>>>>them to have 1/3rd talking ATMS. Then last year the testing and reports.
>>>>Now
>>>>>
>>>>>the roll out has started.
>>>>>They were supposed to be full fledged ATMS which additionally had audio
>>>>>output.
>>>>>Now when I read these reports of special cards etc. I am quite surprised.
>>>>>
>>>>>Please let me know what is your exact interest in this matter and I can
>>>>>explain better.
>>>>>Kanchan
>>>>>----- Original Message -----
>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>>>To: <accessindia at accessindia.org.in>
>>>>>Sent: Wednesday, July 07, 2010 11:02 PM
>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>
>>>>>
>>>>>>Hi Jayachandran,
>>>>>>
>>>>>>Thanks for replying. Would you be able to find out any details of
>>>>>>installations apart from Chennai? I wonder if SBI have a roadmap for
>>>>>>talking
>>>>>>ATM installations?
>>>>>>
>>>>>>Further, I heard that RBI passed some sort of a directive requiring 30%
>>>>or
>>>>>>so of all banking ATMs to be made accessible? Is there a copy of this?
>>>>>>
>>>>>>Regards,
>>>>>>Kiran
>>>>>>Follow me on Twitter! www.twitter.com/kirankaja12
>>>>>>-----Original Message-----
>>>>>>From: accessindia-bounces at accessindia.org.in
>>>>>>[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>>>>Jayachandran1977
>>>>>>Sent: 07 July 2010 01:46
>>>>>>To: accessindia at accessindia.org.in
>>>>>>Subject: Re: [AI] Status of talking ATM installations in India
>>>>>>
>>>>>>Hello Kiran,
>>>>>>
>>>>>>This is Jayachandran from Chennai.
>>>>>>
>>>>>>Yes sir, as you said SBi installed 5 Talking ATMs in chennai.  For that
>>>>we
>>>>>>have to apply for a special ATM Card.  I have applied for the same.
>>>>>>Probably within a week I will be receiving that card.  One of my
>>>>>>visually
>>>>>>impaired friend has used talking ATM for withdrawal of cash.  As per his
>>>>>>statement it is very user friendly.
>>>>>>
>>>>>>Presently SBI has given few powers for the users of this card like hot
>>>>>>cash,
>>>>>>
>>>>>>cash withdrawal, change of PIN etc.,  If you need more information
>>>>>>please
>>>>>>write.
>>>>>>
>>>>>>For your information, I am working in State Bank of India in clerical
>>>>>>cadre.
>>>>>>
>>>>>>Thanks
>>>>>>
>>>>>>Jayachandran.
>>>>>>----- Original Message -----
>>>>>>From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>>>>To: <accessindia at accessindia.org.in>
>>>>>>Sent: Tuesday, July 06, 2010 6:57 AM
>>>>>>Subject: [AI] Status of talking ATM installations in India
>>>>>>
>>>>>>
>>>>>>>Hi All,
>>>>>>>
>>>>>>>Has anyone got any recent update on installation of talking ATMs in
>>>>>>>India?
>>>>>>
>>>>>>>I
>>>>>>>am doing some research on on this topic and any recent updates are
>>>>>>>greatly
>>>>>>>appreciated. I remember reading an article where SBI announced that
>>>>>>>they
>>>>>>>will be installing some 7000 ATMs throughout the country. I don't
>>>>suppose
>>>>>>>any of them have been installed yet?
>>>>>>>
>>>>>>>Regards,
>>>>>>>Kiran
>>>>>>>Voice your thoughts in the blog to discuss the Rights of persons with
>>>>>>>disability bill at:
>>>>>>>http://www.accessindia.org.in/harish/blog.htm
>>>>>>>
>>>>>>>To unsubscribe send a message to accessindia-request at accessindia.org.in
>>>>>>>with the subject unsubscribe.
>>>>>>>
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>>>>>>>please visit the list home page at
>>>>>>>
>>>>http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>>>>
>>>>>>
>>>>>>
>>>>>>Voice your thoughts in the blog to discuss the Rights of persons with
>>>>>>disability bill at:
>>>>>>http://www.accessindia.org.in/harish/blog.htm
>>>>>>
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>>>>>>with
>>>>>>the subject unsubscribe.
>>>>>>
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>>>>>>
>>>>>>
>>>>>>Voice your thoughts in the blog to discuss the Rights of persons with
>>>>>>disability bill at:
>>>>>>http://www.accessindia.org.in/harish/blog.htm
>>>>>>
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>>>>>
>>>>>
>>>>>Voice your thoughts in the blog to discuss the Rights of persons with
>>>>>disability bill at:
>>>>>http://www.accessindia.org.in/harish/blog.htm
>>>>>
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>>>>>
>>>>>
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>>>>>disability bill at:
>>>>>http://www.accessindia.org.in/harish/blog.htm
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>>>>
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>>>>
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>>>
>>>
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>>>disability bill at:
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>>
>>
>>--
>>G. Vamshi
>>PH Res : +91 877-2243861
>>Mobile: +91 9949349497
>>E-mail ID:
>>gvamshiai at gmail.com
>>Skype: gvamshi81
>>
>>www.retinaindia.org
>> From darkness unto light
>>
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>>with disability bill at:
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>
>
>Voice your thoughts in the blog to discuss the Rights of persons 
>with disability bill at:
>http://www.accessindia.org.in/harish/blog.htm
>
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with warm regards
        Mahendra Galani
window's live ID mahendragalani at hotmail.com       skype ID chintu3886
phone +4314943149 mobile +4369910366055,
address Herbst strasse 101.16.1 Vienna Austria Europe
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