[AI] Status of talking ATM installations in India

Sakina Dhariwala sfd100488 at gmail.com
Thu Jul 8 09:30:17 EDT 2010


Hi we have 1 A T M machine in my branch  I've seen more than 3 to 4 
customers together in the room.
Where is the privacy?
With warm regards Sakina.
----- Original Message ----- 
From: "Vamshi. G" <gvamshiai at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, July 08, 2010 3:49 PM
Subject: Re: [AI] Status of talking ATM installations in India


> now a days all ATMs have more than one machine in one room. And
> sighted people can easily see the transaction of other customers,
> including the secret pin number. So, i wonder where does privacy come
> from.
>
> If it is so that screen turns blank with the usage of a screen reading
> ATM, it is really wonderful.
>
> I am trying to find out about this from the central office and would
> revert on this.
>
> On 7/8/10, jayinfotech <jayinfotech at yahoo.com> wrote:
>> dear Jayachandran
>>   If possible write all messages in one mail it will reduce traffic
>>
>>
>> Amit
>>
>> -----Original Message-----
>> From: accessindia-bounces at accessindia.org.in
>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>> Jayachandran1977
>> Sent: Thursday, July 08, 2010 07:20 AM
>> To: accessindia at accessindia.org.in
>> Subject: Re: [AI] Status of talking ATM installations in India
>>
>> Dear list members,
>>
>> Please dont conclude anything about this.  Because I have not received 
>> this
>> card till now.  And I have not used this also.
>>
>> After receiving and using this let me write to you in detail. Because I 
>> may
>> be wrong.
>>
>> Jayachandran
>> ----- Original Message -----
>> From: "Kiran Kaja" <kirankaja12 at gmail.com>
>> To: <accessindia at accessindia.org.in>
>> Sent: Wednesday, July 07, 2010 1:21 PM
>> Subject: Re: [AI] Status of talking ATM installations in India
>>
>>
>>> Before I go further with this thread, let me clarify that I have 
>>> obviously
>>> no information as to why or how SBI require a blind user to opt for a
>>> different sort of an ATM card for using speech features. Further, it is
>>> also
>>> unhealthy to jump to any conclusions with the scant information we have
>>> here. So, let us look at this objectively.
>>>
>>> 1. Logically, this ATM card should not be any different from any other 
>>> ATM
>>> card. It won't be a separate card that only works with certain ATM
>>> machines
>>> providing a limited set of services.
>>>
>>> 2. the only difference is that this card will have extra embedded
>>> information that tells an ATM that this user may require speech. If that
>>> ATM
>>> has a speech feature, it will be enabled automatically. If there is no
>>> speech capabilities in an ATM, it will just offer the standard 
>>> interface.
>>>
>>> 3. you will have to use headphones for speech features anyway. It would 
>>> be
>>> foolish to have your bank balance read out by a loud speaker.
>>>
>>>
>>> 4. the problem with having a switch to enable and disable speech is that
>>> regular sighted users who may not know about speech features and may
>>> complain that they are unable to use certain features or their 
>>> interaction
>>> is different for whatever reason.
>>>
>>> 5. If SBI are indeed restricting the functionality of these specialised
>>> ATM
>>> cards like not enabling them to be used in other machines in a normal 
>>> way,
>>> it is the most idiotic solution and needs to be resolved.
>>>
>>> So, lets channel our energies in obtaining the right information before 
>>> we
>>> start ranting about how differently we are being treated and all that. I
>>> don't think there is any harm in SBI requiring users to obtain a 
>>> slightly
>>> modified card for using accessible ATMs as long as the basic 
>>> functionality
>>> of the card is still available.
>>>
>>> Regards,
>>> Kiran
>>> Follow me on Twitter! www.twitter.com/kirankaja12
>>> -----Original Message-----
>>> From: accessindia-bounces at accessindia.org.in
>>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>> Sathiyaprakash
>>> Ramdoss
>>> Sent: 07 July 2010 20:11
>>> To: accessindia at accessindia.org.in
>>> Subject: Re: [AI] Status of talking ATM installations in India
>>>
>>> I am still having troubles in understanding, why do we need to have
>>> an uniquely designed card to enable speech in ATM machines?
>>> You can have a small piece of switch to turn on the speakers. If you
>>> are really interested in protecting privacy, you can just give them an
>>> earphone jack, right?
>>> Earphone jacks  would also help individuals with other reading
>>> challenges and senior citizens as well, right?
>>>
>>> On 7/7/10, Kiran Kaja <kirankaja12 at gmail.com> wrote:
>>>> Hi Kanchan,
>>>>
>>>> It is a shame to say that there is currently no effort in the UK to
>>> advocate
>>>> for talking ATMs. I am trying  to do some background research and
>>> eventually
>>>> prepare a business case for my employer to start some efforts in this
>>> area.
>>>> UK is far ahead in a lot of respects, there is even legislation to make
>>>> internet banking sites accessible. But sadly, nothing is being done for
>>>> ATMs.
>>>>
>>>> As part of my research, I am gathering information on how access to 
>>>> ATMs
>>> was
>>>> improved in North America (the developed country perspective) and other
>>>> countries such as India where this effort has just started recently.
>>>>
>>>> I am also very interested in the case before the CCD. May be that is an
>>>> approach that we could follow at some stage in the UK if at all I can 
>>>> get
>>>> some people interested in the topic.
>>>>
>>>> Regards,
>>>> Kiran
>>>>
>>>> Follow me on Twitter! www.twitter.com/kirankaja12
>>>> -----Original Message-----
>>>> From: accessindia-bounces at accessindia.org.in
>>>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kanchan
>>> Pamnani
>>>> Sent: 07 July 2010 19:30
>>>> To: accessindia at accessindia.org.in
>>>> Cc: Sam Taraporevala
>>>> Subject: Re: [AI] Status of talking ATM installations in India
>>>>
>>>> There is a RBI circular. Will send it tomorrow. SBI has started rolling
>>> out
>>>> ATMs. We had tested these machines in Mumbai last year. I am forwarding
>>> your
>>>>
>>>> mails to Dr. Sam at XRCVC  who has been in touch with the SBI.
>>>>
>>>> It started with a case before the Commissioner of Disabilities in 2005.
>>> then
>>>>
>>>> the RBI circular of 2008 and then the other circular of  RBI to banks
>>> asking
>>>>
>>>> them to have 1/3rd talking ATMS. Then last year the testing and 
>>>> reports.
>>> Now
>>>>
>>>> the roll out has started.
>>>> They were supposed to be full fledged ATMS which additionally had audio
>>>> output.
>>>> Now when I read these reports of special cards etc. I am quite 
>>>> surprised.
>>>>
>>>> Please let me know what is your exact interest in this matter and I can
>>>> explain better.
>>>> Kanchan
>>>> ----- Original Message -----
>>>> From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>> To: <accessindia at accessindia.org.in>
>>>> Sent: Wednesday, July 07, 2010 11:02 PM
>>>> Subject: Re: [AI] Status of talking ATM installations in India
>>>>
>>>>
>>>>> Hi Jayachandran,
>>>>>
>>>>> Thanks for replying. Would you be able to find out any details of
>>>>> installations apart from Chennai? I wonder if SBI have a roadmap for
>>>>> talking
>>>>> ATM installations?
>>>>>
>>>>> Further, I heard that RBI passed some sort of a directive requiring 
>>>>> 30%
>>> or
>>>>> so of all banking ATMs to be made accessible? Is there a copy of this?
>>>>>
>>>>> Regards,
>>>>> Kiran
>>>>> Follow me on Twitter! www.twitter.com/kirankaja12
>>>>> -----Original Message-----
>>>>> From: accessindia-bounces at accessindia.org.in
>>>>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>>>> Jayachandran1977
>>>>> Sent: 07 July 2010 01:46
>>>>> To: accessindia at accessindia.org.in
>>>>> Subject: Re: [AI] Status of talking ATM installations in India
>>>>>
>>>>> Hello Kiran,
>>>>>
>>>>> This is Jayachandran from Chennai.
>>>>>
>>>>> Yes sir, as you said SBi installed 5 Talking ATMs in chennai.  For 
>>>>> that
>>> we
>>>>> have to apply for a special ATM Card.  I have applied for the same.
>>>>> Probably within a week I will be receiving that card.  One of my
>>>>> visually
>>>>> impaired friend has used talking ATM for withdrawal of cash.  As per 
>>>>> his
>>>>> statement it is very user friendly.
>>>>>
>>>>> Presently SBI has given few powers for the users of this card like hot
>>>>> cash,
>>>>>
>>>>> cash withdrawal, change of PIN etc.,  If you need more information
>>>>> please
>>>>> write.
>>>>>
>>>>> For your information, I am working in State Bank of India in clerical
>>>>> cadre.
>>>>>
>>>>> Thanks
>>>>>
>>>>> Jayachandran.
>>>>> ----- Original Message -----
>>>>> From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>>>> To: <accessindia at accessindia.org.in>
>>>>> Sent: Tuesday, July 06, 2010 6:57 AM
>>>>> Subject: [AI] Status of talking ATM installations in India
>>>>>
>>>>>
>>>>>> Hi All,
>>>>>>
>>>>>> Has anyone got any recent update on installation of talking ATMs in
>>>>>> India?
>>>>>
>>>>>> I
>>>>>> am doing some research on on this topic and any recent updates are
>>>>>> greatly
>>>>>> appreciated. I remember reading an article where SBI announced that
>>>>>> they
>>>>>> will be installing some 7000 ATMs throughout the country. I don't
>>> suppose
>>>>>> any of them have been installed yet?
>>>>>>
>>>>>> Regards,
>>>>>> Kiran
>>>>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>>>>> disability bill at:
>>>>>> http://www.accessindia.org.in/harish/blog.htm
>>>>>>
>>>>>> To unsubscribe send a message to 
>>>>>> accessindia-request at accessindia.org.in
>>>>>> with the subject unsubscribe.
>>>>>>
>>>>>> To change your subscription to digest mode or make any other changes,
>>>>>> please visit the list home page at
>>>>>>
>>>>>>
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>>>
>>>>>
>>>>>
>>>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>>>> disability bill at:
>>>>> http://www.accessindia.org.in/harish/blog.htm
>>>>>
>>>>> To unsubscribe send a message to 
>>>>> accessindia-request at accessindia.org.in
>>>>> with
>>>>> the subject unsubscribe.
>>>>>
>>>>> To change your subscription to digest mode or make any other changes,
>>>>> please
>>>>> visit the list home page at
>>>>>
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>>>
>>>>>
>>>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>>>> disability bill at:
>>>>> http://www.accessindia.org.in/harish/blog.htm
>>>>>
>>>>> To unsubscribe send a message to 
>>>>> accessindia-request at accessindia.org.in
>>>>> with the subject unsubscribe.
>>>>>
>>>>> To change your subscription to digest mode or make any other changes,
>>>>> please visit the list home page at
>>>>>
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>>>
>>>>
>>>>
>>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>>> disability bill at:
>>>> http://www.accessindia.org.in/harish/blog.htm
>>>>
>>>> To unsubscribe send a message to accessindia-request at accessindia.org.in
>>> with
>>>> the subject unsubscribe.
>>>>
>>>> To change your subscription to digest mode or make any other changes,
>>> please
>>>> visit the list home page at
>>>>
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>>
>>>>
>>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>>> disability bill at:
>>>> http://www.accessindia.org.in/harish/blog.htm
>>>>
>>>> To unsubscribe send a message to accessindia-request at accessindia.org.in
>>> with
>>>> the subject unsubscribe.
>>>>
>>>> To change your subscription to digest mode or make any other changes,
>>> please
>>>> visit the list home page at
>>>>
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>>
>>>
>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>> disability bill at:
>>> http://www.accessindia.org.in/harish/blog.htm
>>>
>>> To unsubscribe send a message to accessindia-request at accessindia.org.in
>>> with
>>> the subject unsubscribe.
>>>
>>> To change your subscription to digest mode or make any other changes,
>>> please
>>> visit the list home page at
>>> 
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>
>>>
>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>> disability bill at:
>>> http://www.accessindia.org.in/harish/blog.htm
>>>
>>> To unsubscribe send a message to accessindia-request at accessindia.org.in
>>> with the subject unsubscribe.
>>>
>>> To change your subscription to digest mode or make any other changes,
>>> please visit the list home page at
>>> 
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>
>>
>>
>> Voice your thoughts in the blog to discuss the Rights of persons with
>> disability bill at:
>> http://www.accessindia.org.in/harish/blog.htm
>>
>> To unsubscribe send a message to accessindia-request at accessindia.org.in 
>> with
>> the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes, 
>> please
>> visit the list home page at
>> 
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>>
>> Voice your thoughts in the blog to discuss the Rights of persons with
>> disability bill at:
>> http://www.accessindia.org.in/harish/blog.htm
>>
>> To unsubscribe send a message to accessindia-request at accessindia.org.in 
>> with
>> the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes, 
>> please
>> visit the list home page at
>> 
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>
>
> -- 
> G. Vamshi
> PH Res : +91 877-2243861
> Mobile: +91 9949349497
> E-mail ID:
> gvamshiai at gmail.com
> Skype: gvamshi81
>
> www.retinaindia.org
> From darkness unto light
>
> Voice your thoughts in the blog to discuss the Rights of persons with 
> disability bill at:
> http://www.accessindia.org.in/harish/blog.htm
>
> To unsubscribe send a message to accessindia-request at accessindia.org.in 
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes, 
> please visit the list home page at
>  http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
> 





More information about the AccessIndia mailing list