[AI] Status of talking ATM installations in India

jayinfotech jayinfotech at yahoo.com
Thu Jul 8 04:20:08 EDT 2010


dear Jayachandran
  If possible write all messages in one mail it will reduce traffic


Amit

-----Original Message-----
From: accessindia-bounces at accessindia.org.in
[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
Jayachandran1977
Sent: Thursday, July 08, 2010 07:20 AM
To: accessindia at accessindia.org.in
Subject: Re: [AI] Status of talking ATM installations in India

Dear list members,

Please dont conclude anything about this.  Because I have not received this 
card till now.  And I have not used this also.

After receiving and using this let me write to you in detail. Because I may 
be wrong.

Jayachandran
----- Original Message ----- 
From: "Kiran Kaja" <kirankaja12 at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Wednesday, July 07, 2010 1:21 PM
Subject: Re: [AI] Status of talking ATM installations in India


> Before I go further with this thread, let me clarify that I have obviously
> no information as to why or how SBI require a blind user to opt for a
> different sort of an ATM card for using speech features. Further, it is 
> also
> unhealthy to jump to any conclusions with the scant information we have
> here. So, let us look at this objectively.
>
> 1. Logically, this ATM card should not be any different from any other ATM
> card. It won't be a separate card that only works with certain ATM 
> machines
> providing a limited set of services.
>
> 2. the only difference is that this card will have extra embedded
> information that tells an ATM that this user may require speech. If that 
> ATM
> has a speech feature, it will be enabled automatically. If there is no
> speech capabilities in an ATM, it will just offer the standard interface.
>
> 3. you will have to use headphones for speech features anyway. It would be
> foolish to have your bank balance read out by a loud speaker.
>
>
> 4. the problem with having a switch to enable and disable speech is that
> regular sighted users who may not know about speech features and may
> complain that they are unable to use certain features or their interaction
> is different for whatever reason.
>
> 5. If SBI are indeed restricting the functionality of these specialised 
> ATM
> cards like not enabling them to be used in other machines in a normal way,
> it is the most idiotic solution and needs to be resolved.
>
> So, lets channel our energies in obtaining the right information before we
> start ranting about how differently we are being treated and all that. I
> don't think there is any harm in SBI requiring users to obtain a slightly
> modified card for using accessible ATMs as long as the basic functionality
> of the card is still available.
>
> Regards,
> Kiran
> Follow me on Twitter! www.twitter.com/kirankaja12
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of 
> Sathiyaprakash
> Ramdoss
> Sent: 07 July 2010 20:11
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] Status of talking ATM installations in India
>
> I am still having troubles in understanding, why do we need to have
> an uniquely designed card to enable speech in ATM machines?
> You can have a small piece of switch to turn on the speakers. If you
> are really interested in protecting privacy, you can just give them an
> earphone jack, right?
> Earphone jacks  would also help individuals with other reading
> challenges and senior citizens as well, right?
>
> On 7/7/10, Kiran Kaja <kirankaja12 at gmail.com> wrote:
>> Hi Kanchan,
>>
>> It is a shame to say that there is currently no effort in the UK to
> advocate
>> for talking ATMs. I am trying  to do some background research and
> eventually
>> prepare a business case for my employer to start some efforts in this
> area.
>> UK is far ahead in a lot of respects, there is even legislation to make
>> internet banking sites accessible. But sadly, nothing is being done for
>> ATMs.
>>
>> As part of my research, I am gathering information on how access to ATMs
> was
>> improved in North America (the developed country perspective) and other
>> countries such as India where this effort has just started recently.
>>
>> I am also very interested in the case before the CCD. May be that is an
>> approach that we could follow at some stage in the UK if at all I can get
>> some people interested in the topic.
>>
>> Regards,
>> Kiran
>>
>> Follow me on Twitter! www.twitter.com/kirankaja12
>> -----Original Message-----
>> From: accessindia-bounces at accessindia.org.in
>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kanchan
> Pamnani
>> Sent: 07 July 2010 19:30
>> To: accessindia at accessindia.org.in
>> Cc: Sam Taraporevala
>> Subject: Re: [AI] Status of talking ATM installations in India
>>
>> There is a RBI circular. Will send it tomorrow. SBI has started rolling
> out
>> ATMs. We had tested these machines in Mumbai last year. I am forwarding
> your
>>
>> mails to Dr. Sam at XRCVC  who has been in touch with the SBI.
>>
>> It started with a case before the Commissioner of Disabilities in 2005.
> then
>>
>> the RBI circular of 2008 and then the other circular of  RBI to banks
> asking
>>
>> them to have 1/3rd talking ATMS. Then last year the testing and reports.
> Now
>>
>> the roll out has started.
>> They were supposed to be full fledged ATMS which additionally had audio
>> output.
>> Now when I read these reports of special cards etc. I am quite surprised.
>>
>> Please let me know what is your exact interest in this matter and I can
>> explain better.
>> Kanchan
>> ----- Original Message -----
>> From: "Kiran Kaja" <kirankaja12 at gmail.com>
>> To: <accessindia at accessindia.org.in>
>> Sent: Wednesday, July 07, 2010 11:02 PM
>> Subject: Re: [AI] Status of talking ATM installations in India
>>
>>
>>> Hi Jayachandran,
>>>
>>> Thanks for replying. Would you be able to find out any details of
>>> installations apart from Chennai? I wonder if SBI have a roadmap for
>>> talking
>>> ATM installations?
>>>
>>> Further, I heard that RBI passed some sort of a directive requiring 30%
> or
>>> so of all banking ATMs to be made accessible? Is there a copy of this?
>>>
>>> Regards,
>>> Kiran
>>> Follow me on Twitter! www.twitter.com/kirankaja12
>>> -----Original Message-----
>>> From: accessindia-bounces at accessindia.org.in
>>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of
>>> Jayachandran1977
>>> Sent: 07 July 2010 01:46
>>> To: accessindia at accessindia.org.in
>>> Subject: Re: [AI] Status of talking ATM installations in India
>>>
>>> Hello Kiran,
>>>
>>> This is Jayachandran from Chennai.
>>>
>>> Yes sir, as you said SBi installed 5 Talking ATMs in chennai.  For that
> we
>>> have to apply for a special ATM Card.  I have applied for the same.
>>> Probably within a week I will be receiving that card.  One of my 
>>> visually
>>> impaired friend has used talking ATM for withdrawal of cash.  As per his
>>> statement it is very user friendly.
>>>
>>> Presently SBI has given few powers for the users of this card like hot
>>> cash,
>>>
>>> cash withdrawal, change of PIN etc.,  If you need more information 
>>> please
>>> write.
>>>
>>> For your information, I am working in State Bank of India in clerical
>>> cadre.
>>>
>>> Thanks
>>>
>>> Jayachandran.
>>> ----- Original Message -----
>>> From: "Kiran Kaja" <kirankaja12 at gmail.com>
>>> To: <accessindia at accessindia.org.in>
>>> Sent: Tuesday, July 06, 2010 6:57 AM
>>> Subject: [AI] Status of talking ATM installations in India
>>>
>>>
>>>> Hi All,
>>>>
>>>> Has anyone got any recent update on installation of talking ATMs in
>>>> India?
>>>
>>>> I
>>>> am doing some research on on this topic and any recent updates are
>>>> greatly
>>>> appreciated. I remember reading an article where SBI announced that 
>>>> they
>>>> will be installing some 7000 ATMs throughout the country. I don't
> suppose
>>>> any of them have been installed yet?
>>>>
>>>> Regards,
>>>> Kiran
>>>> Voice your thoughts in the blog to discuss the Rights of persons with
>>>> disability bill at:
>>>> http://www.accessindia.org.in/harish/blog.htm
>>>>
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>>>>
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>>>
>>>
>>>
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>>
>>
>> Voice your thoughts in the blog to discuss the Rights of persons with
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