[AI] Unique Job alert for the blindFW:

Kotian, H P hpkotian at rbi.org.in
Wed Jun 30 08:08:52 EDT 2010


Hello All

Please refer to the trailing mail.

I am copying below the attachments here.
Harish Kotian.
1.1  Exhibition TOUR GUIDE
Job Title: Tour Guide
Reports to: Guide Coordinator
Based at: Dialogue in the Dark Exhibition – In orbit Mall - Hyderabad
1.1.1 SUMMARY OF THE JOB DESCRIPTION
The Tour Guide is a visually impaired person (legally blind) and works in total darkness. The Tour Guide welcomes the visitors and guides them through the Dialogue in the Dark exhibition. The Tour Guide handles all of their needs while in the exhibition, assuring that visitors are comfortable, safe and secure, while providing them with an imaginative, educational and entertaining experience. Verbal communication and interaction are an essential part of the visit. The commitment of the Tour Guide and his/her willingness to communicate and build empathy with visitors, focuses more on the ability to compensate the lack of sight than on the disability itself, by motivating the visitors to explore more in order to discover their own limits, and is central to the scenario's success.
1.1.2 KEY RESPONSIBILITIES AND DUTIES
•              Accompany diverse groups through the exhibition and respect the individual character and behavior of every visitor. Each group might include a wide variety of ages, communication skills, and educational levels as well as a variety of physical capabilities.
•              Secure comfort and safety of the visitors, by keeping them in a group during the whole tour, reacting adequately in emergency situations and supporting physically those who need it.
•              Help the visitors to overcome their fear of the dark, by establishing trust, supporting psychologically those who need it and entertaining them with humour and creative suggestions.
•              Raise visitors’ awareness about their other senses.
•              Serve as an ambassador for the visually impaired community, openly share experiences and present positively the way of perceiving the world via the other senses while compensating for the lack of sight, as well as existing in that way and enjoying life.
•              Inform the visitors about the concept, background and opportunities of the Dialogue in the Dark exhibition.
•              Be able to sustain pleasant and polite two-way communication with visitors throughout each tour.
•              Walk and stand for at least one and a half hour periods while conducting tours.
•              Remain kind, respectful and positive while answering difficult questions, and even in the event of a stressful situation.
•              Understand and maintain the tour schedule.
•              Work as part of a team with good communication skills with team mates, respect and strong commitment to the job to promote professionalism, creativity and enthusiasm.
•              Assist in other areas as needed, when not actively engaged in a tour.
•              Be appropriately dressed and maintain a well groomed appearance at all times.
•              Find way easily and quickly in all areas within the work environment: exhibition spaces, break room and offices, washrooms.
1.1.3 WORK ENVIRONMENT
The capacity to spend time in total darkness has to be checked especially for those individuals, who have a low level of sight left. All employees are subjected to a high level of noise and physical strain throughout their working day.
Employees may be required to work evenings, weekends and holidays as needed to provide shift coverage for exhibition tours.
1.1.4 PERSONAL PROFILE
Personality
Empathic communicator, able to see things from the other person's point of view. Well presented and good-mannered. Sufficiently mobile, with a high level of acceptance of his/her blindness. Keen for a new experience and open to learning. Reliable, punctual, able to get on with others and be a team player.
Qualifications and requirements
To perform this job successfully, an individual must be able to accomplish each key responsibility satisfactorily. The qualifications and requirements listed hereafter are representative of the knowledge, skill and ability required.
•              Soft skills
•              Excellent verbal communication skills, good grammar and enunciation
•              Good mobility skills and capacity to get to the work place unaided, taking advantage – where possible – of public transport (Tour guides should be competent with their canes, to represent an independent and confident person)
•              Education or experience in presentations, leadership, guiding large groups is helpful
•              Knowledge of a foreign language (English as first choice) is appreciated
•              Psychological skills, such as the knowledge of group dynamics, are a plus
•              Acting skills, together with a clear and pleasant voice, are a plus
1.2 CAFÉ TOUR GUIDE
Job Title: Café Tour Guide
Reports to: Guide Coordinator
Based at: Dialogue in the Dark« Exhibition / Café in the dark at the end of the exhibition path – In orbit Mall - Hyderabad
1.2.1 SUMMARY OF THE JOB DESCRIPTION
The Café Tour Guide is a visually impaired person (legally blind) and works in total darkness at the café in the dark located at the end of the exhibition path. The work specifically entails welcoming visitor, taking orders, processing payments, serving beverages and snacks and talking with the visitors. Ideally every Dialogue in the Dark Guide should be able to work either in a tour or in the dark café.
1.2.2 KEY RESPONSIBILITIES AND DUTIES
•              Meet and welcome visitors cordially as they arrive in the café.
•              Take orders and serve beverages and snacks.
•              Interact with diverse groups and respect the individual character and behavior of every visitor. Each group could include a wide variety of ages, communication skills, and educational levels as well as a variety of physical capabilities.
•              Recognize and work with money rapidly, give change for purchases.
•              Keep work area clean and clear tables and counters quickly, disposing of empty bottles and glasses.
•              Track inventory, maintaining sufficient supply of food and beverages for customers.
•              Assist tour guides in moving groups from the counter to seats or the exit door, as needed, helping to maintain the schedule.
•              Walk and stand during assigned working hours.
•              Be ready to participate politely to conversations and to answer questions.
•              Inform the visitors about the concept, background and opportunities of the Dialogue in the Dark exhibition.
•              Remain kind, respectful and positive should any stressful situation occur.
•              Understand and maintain tour schedule.
•              Work as part of a team and communicate well with team mates, respect and strong commitment to the job to promote professionalism, creativity and enthusiasm.
•              Assist in other areas, when not actively engaged in serving at the café.
•              Be appropriately dressed and maintain a well groomed appearance at all times.
•              Find way easily and quickly in all areas of the work environment: exhibition spaces, break room and offices, washrooms.
1.2.3 WORK ENVIRONMENT
The capacity to spend time in total darkness has to be checked especially for those individuals, who have a low level of sight left. All employees are subjected to a high level of noise and physical strain throughout their working day.
Employees may be required to work evenings, weekends and holidays as needed to provide shift coverage for exhibition tours.
1.2.4 PERSONAL PROFILE
Personality
Energetic, enthusiastic and positive nature.  Empathic communicator, able to see things from the other person's point of view. Well presented and good mannered. Sufficiently mobile, with a high level of acceptance of his/her blindness. Keen for a new experience and open to learning. Reliable, punctual, able to get on with others and be a team player.
Qualifications and requirements
To perform this job successfully, an individual must be able to accomplish each key responsibility satisfactorily. The qualifications and requirements listed hereafter are representative of the knowledge, skill and ability required:
•              Bartending or waitressing experience very helpful (This experience could include working in cafeterias, canteens, or any other places where food or drinks are sold)
•              Experience in cleaning and policing service area (housekeeping experience very helpful)
•              Able to work with money and give change
•              Capacity to use cash register/computer (if required)
•              Soft skills
•              Excellent verbal communication skills, good grammar and enunciation
•              Good mobility skills and capacity to get to the work place unaided, taking advantage – where possible – of public transport.
•              Knowledge of a foreign language (English as first choice) is appreciated
•              Psychological skills, such as the knowledge of group dynamics, are a plus
•              Acting skills, together with a clear and pleasant voice, are a plus
1.3 GUIDE COORDINATOR
Job Title: Guide Coordinator
Reports to: Director on site
Based at: Dialogue in the Dark Exhibition / Dark path and offices –In orbit Mall - Hyderabad
1.3.1 SUMMARY OF THE JOB DESCRIPTION
The Guide Coordinator is a visually impaired person (legally blind) and liaises competently between guides and »Dialogue in the Dark« managers. The work entails information flow, quality control of guiding, training for new guides.
The Guide Coordinator has to be competent in both issues to do with guides and visitor services and informed about the management policies and decisions.
In order to get a better understanding the Coordinator has to guide frequently him/herself, be involved in workshops and events and take part in the management decision processes.
1.3.2 KEY RESPONSIBILITIES AND DUTIES
•              Monitor and evaluate guides’ performances, becoming aware of their weaknesses and strengths and helping them adopt a better working style.
•              Ensure that guiding and in general all the customer services in the dark meet with and integrate »Dialogue in the Dark« requirements for quality, safety and general duty of care.
•              Implement strategies for HR development, including recruitment and selection policy/practices, discipline, grievance, counseling, motivation, culture and attitudinal development, performance appraisals and quality management issues.
•              Tackle daily routines in guiding with creative proposals.
•              Select and train new guides (only after at least 6 months experience of guiding).
•              Contribute in controlling the technical maintenance of the exhibition path.
•              Collaborate with suggestions for improvements of the exhibition path.
•              Ensure clear and balanced two-way communication between the guide team and management.
•              Solve conflicts and problems within the team.
1.3.3 WORK ENVIRONMENT
Work requires spending long periods in the dark with exposure to noise and a high level of physical strain. The Guide Coordinator may be required to work evenings, weekends and holidays as needed to provide shift coverage for exhibition tours and to be present at special events, workshops or management meetings.
1.3.4 PERSONAL PROFILE
Personality
Multi-talented person willing to learn and improve. Excellent communicator, able to see things from the other person's point of view. Reliable, flexible, able to get on with others and be a team player. Able to take decisions. Creative and open-minded. Reliable, tolerant and determined.
Qualifications and requirements
To perform this job successfully, an individual must be able to accomplish each key responsibility satisfactorily. The qualifications and requirements listed hereafter are representative of the knowledge, skill and ability required.
•              Soft skills
•              Excellent verbal communication skills, good grammar and enunciation
•              Organisational skills
•              Management skills
•              Computer skills
•              Guiding experience helpful
•              Education or experience in leadership and team building a plus
•              Knowledge of a foreign language (English as first choice)
•              Experience in working with disabled people helpful

1.4 WAITER AT DINNER IN THE DARK
Job Title: Waiter
Reports to: Guide Coordinator
Based at: »Dialogue in the Dark« Exhibition / Café or Restaurant in the dark
1.4.1 SUMMARY OF THE JOB DESCRIPTION
The Waiter at »Dinner in the Dark« is a visually impaired person (legally blind) and works in total darkness at the café or in a restaurant in the dark. The work specifically entails welcoming visitor, taking orders, serving beverages and meals and talking with the visitors.
Ideally every Café Tour Guide should be able to work either in a tour or as a waiter.
1.4.2 KEY RESPONSIBILITIES AND DUTIES
•              Meet and welcome visitors cordially as they arrive in the café / restaurant.
•              Accompany them to their tables.
•              Take orders and serve beverages and meals.
•              Set the tables for dinner in advance, keep work area clean and clear tables quickly, disposing of empty dishes, bottles and glasses.
•              Move groups from the tables to the exit door.
•              Walk and stand during assigned working hours.
•              Be ready to participate politely to conversations and to answer questions.
•              Inform visitors about the concept, background and opportunities of the Dialogue in the Dark exhibition.
•              Remain kind, respectful and positive should any stressful situation occur.
•              Work as part of a team and communicate well with team mates, respect and strong commitment to the job to promote professionalism, creativity and enthusiasm.
•              Be appropriately dressed and maintain a well groomed appearance at all times.
•              Find way easily and quickly in all areas within the work environment: exhibition spaces, break room and offices, washrooms.
 
1.4.3 WORK ENVIRONMENT
The capacity to spend time in total darkness has to be checked especially for those individuals, who have a low level of sight left. Waiters spend long hours standing and they are subjected to a high level of noise. Employees are often required to work evenings, also during weekends and holidays as needed to provide staffing for dinners and events.
1.4.4 PERSONAL PROFILE
Personality
Energetic, enthusiastic and positive nature. Empathic communicator, able to see things from the other person's point of view. Well presented and goodmannered. Extremely mobile, with a high level of acceptance of his/her blindness. Keen for a new experience, open to learning. Reliable, punctual, able to get on with others and be a team player.
Qualifications and requirements
To perform this job successfully, the individual must be able to accomplish each key responsibility satisfactorily. The qualifications and requirements listed hereafter are representative of the knowledge, skill and ability required.
•              Bartending or waitress experience very helpful(This experience could include working in cafeterias, canteens, or any other places where food or drinks are sold)
•              Experience in cleaning and policing service area (housekeeping experience very helpful)
•              Soft skills
•              Excellent verbal communication skills, good grammar and enunciation
•              Good mobility skills and capacity to get to the work place unaided, taking advantage – where possible – of public transport
•              Knowledge of a foreign language (English as first choice) is appreciated
•              Psychological skills, such as the knowledge of group dynamics, are a plus
•              Acting skills, together with a clear and pleasant voice, are a plus
ACE, an acronym for Art, Culture, and Education is a new & most
contemporary social idea of creating Unique & First time experiences
for its audience. ACE is creating a niche space for itself in the
Knowledge entertainment segment riding on the need for Experiential
Education that uses entertainment as a front ended tool to convey
relevant themes of the current times thus ensuring an impactful & long
lasting experience value to the visitors & guests.

ACE, as a part of its endeavor to bring Unique and first of its kind
experiences to India, has partnered with Dialogue Social Enterprise
(DSE) to bring the Dialogue In the Dark ( DiD) to India starting at
Hyderabad. Dialogue in the Dark is proposed for opening in Hyderabad
in September 2010.

Dialogue in the Dark is an exhibition which provides remarkable
insights and extraordinary experiences. Escorted by visually impaired
guides through galleries that are in total darkness, visitors learn
how a daily routine can soon become an unforgettable experience. A
reversal of roles is created in which sighted visitors lose the sense
they rely on most—their sight—and depend upon guides who are visually
impaired to provide security and a sense of orientation. Perceptions
are enhanced and visitors experience the paradox of learning to see by
not seeing, leaving them with a unique appreciation of a world without
pictures. Through the use of smells, air currents, temperature
changes, sounds and textures, different scenarios are presented to
challenge the visitors as they progress through the Exhibition.
Typical galleries feature: a walk through a public park and along a
bustling city street, a visit to a food market, travel using public
transport, and a stop at a café for refreshments. Throughout the whole
experience a non-visual map is created in the visitor’s mind, along
with a sense of fantasy and accomplishment.

Dialogue in the Dark is not an ordinary exhibition; it is a platform
for understanding between people with different abilities. It has been
presented in 25 countries and in over 150 cities throughout Europe,
Asia, and the Americas, promoting respect and tolerance in an
engaging, light-hearted way. www.dialogue-in-the-dark.com

We are interested in hiring guides who are blind or visually impaired
to work in the Dialgoue in the Dark project based at Hyderabad.

A highly diverse team, in terms of age, background, degree of
impairment, gender, education and religion, is at the core of Dialogue
in the Dark. The prime screening points for those keen to join are a
high level of motivation and commitment to the project’s goals and the
willingness to provide above average performance as a participating
member of an ambitious project.

Some positions can only be offered to visually impaired people, while
there are others, where anyone meeting the requirements can apply.
Each position requires specific qualifications. Some also require a
particular background, i.e. a certain type of education or
professional experience, Other jobs can only be learned within the
Dialogue in the Dark framework, in trainings and while working at the
exhibition. This feature pertains especially to the positions, which
can only be covered by visually impaired people:


The following are the positions for which we are looking at
Blind/Visually impaired people:



•        Exhibition: Tour Guide, - 10 No.s

•        Café Tour Guide, - 2 No.s

•        Guide Coordinator -2 No.s

•        Dinners / Events in the Dark: Waiter -2 No.s

•        Business Workshops in the Dark: Coach, Trainer- 2 No.s

•        Trainer assistant -4 No.s

Total No.of Blind/Visually impaired people required – 22 No.s

Please find attached a document which clearly states the job
description for each position in detail. We would appreciate your help
in reaching out to the institutions/hostels/colleges where we could
find the suitable candidates.

I will mail you the application form by EOD tomorrow.

Looking forward to a wonderful association with you.

regards,
Suvarna
9949000175



From: harish [mailto:harish at accessindia.org.in]
Sent: 28 June 2010 22:13
To: Kotian, H P
Subject: Fw:


----- Original Message -----
From: sastry nori<mailto:norisastry at yahoo.com>
To: Harish Kotian<mailto:harish at accessindia.org.in> ; dipendra<mailto:dipendra.manocha at gmail.com> ; Rajesh Asudani<mailto:rajeshasudani at rbi.org.in> ; Payal Kapoor<mailto:payal69 at gmail.com>
Cc: Suvarna Avvari<mailto:suvarna.avvari at gmail.com>
Sent: Monday, June 28, 2010 2:40 PM

Hello Friends,

I met Suvarana, HR Manager of ACE, new company in Hyderabad. She is looking for visually handicapped persons to be employed in ACE for special posts of guides for Dialogue in the Dark. The number of posts available are about 25 in Hyderabad. Work location is Madhapur.
Brief description of ACE is attached. Also job description of the guides is also attached.

Please forward this job requirement among your contacts of VI persons looking for jobs and ask them to send their CV to Suvarna at suvarna.awari at gmail.com<mailto:suvarna.awari at gmail.com>

I am copying this email to Suvarna who can provide you clarifications necessary.

Best regards,
NS Sastry
Samrita Trust



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