[AI] Difficulties in Banking

Kamal Verma kamalverma at pnb.co.in
Tue May 25 04:52:06 EDT 2010


I have previously stated that The entire matter should be communicated to 
PNB higher authorities with designation and name of erring official.
Kamal Verma
----- Original Message ----- 
From: "Subramani L" <lsubramani at deccanherald.co.in>
To: <accessindia at accessindia.org.in>
Sent: Tuesday, May 25, 2010 2:18 PM
Subject: Re: [AI] Difficulties in Banking


>I think it was clearly mentioned in one of the mails that he is indeed a
> major. The issue is not that. The issue is disability and that comes
> quite clear from the way the issue ws explained to us.
>
> Subramani
>
>
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kamal Verma
> Sent: Tuesday, May 25, 2010 11:45 AM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] Difficulties in Banking
>
> The customer's account status has not been discussed. He may be minor
> and
> what are the operation conditions.
> ----- Original Message ----- 
> From: "Subramani L" <lsubramani at deccanherald.co.in>
> To: <accessindia at accessindia.org.in>
> Sent: Monday, May 24, 2010 6:21 PM
> Subject: Re: [AI] Difficulties in Banking
>
>
>> Why should he or she produce a document which no one is required to
>> produce? If any customer is not producing such a document and if I am
>> asked purely because I am disabled, is that not 'discrimination'? I am
>> at a loss for reasoning here. Plese help me.
>>
>> Subramani
>>
>>
>>
>> -----Original Message-----
>> From: accessindia-bounces at accessindia.org.in
>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kamal
> Verma
>> Sent: Monday, May 24, 2010 5:26 PM
>> To: accessindia at accessindia.org.in
>> Subject: Re: [AI] Difficulties in Banking
>>
>> Dear Sir,
>>
>> The customer is trying to satisfy his ego. Otherwise, he should have
>> produced NOC or any such endorsement from his parrents.  The problems
>> might
>> have been solved. Details of this blind  customer have not been
>> discussed in
>> the list. There are number of blind customers availing ATM, cheque
> book
>> and
>> other facilities from PNB.
>>
>> Regards.
>> Kamal Verma
>> ----- Original Message ----- 
>> From: "Asudani, Rajesh" <rajeshasudani at rbi.org.in>
>> To: <accessindia at accessindia.org.in>
>> Sent: Monday, May 24, 2010 4:56 PM
>> Subject: Re: [AI] Difficulties in Banking
>>
>>
>>>        Who is bloody branch manager to sit in judgment over rules
>> framed
>>> by regulator?
>>> If he/she has to question them, let him represent to central bank or
>>> government, for the time, rules are there, he has to comply with
> them.
>>> If we give in to approach of petty functionaries thwarting rules,
>> there
>>> will be no rule of law in this country.
>>> Moreover, why does anybody require banking facilities? So, there is
> no
>>
>>> rational behind this question.
>>> And, about ATM, bank is not responsible anyway for misuse or loss.
>>> Check book is another matter, and I have time and again pointed out
>> the
>>> lacunae in the policy pertaining to it.
>>> So, we can not hold bankers denying it to fault.
>>>
>>> Regards
>>>
>>> "Perhaps our role on this planet is not to worship God-- but to
> create
>>
>>> Him."
>>>
>>>                                        --Arthur C. Clarke
>>>
>>> (Rajesh Asudani)
>>>
>>> Assistant General Manager,
>>> Reserve Bank of India
>>> Nagpur
>>> 09420397185
>>> O: 0712 2806676
>>> Res: 0712 2591349
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: accessindia-bounces at accessindia.org.in
>>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kamal
>> Verma
>>> Sent: Monday, May 24, 2010 4:51 PM
>>> To: accessindia at accessindia.org.in
>>> Subject: Re: [AI] Difficulties in Banking
>>>
>>> Hello,
>>>
>>> Noone has to deform such a pioneer corporate like PNB. RBI framed
>> rules
>>> and
>>> circulars, but being a Branch Manager, it seems impractical to issue
>> ATM
>>> card to the blind customers. Let me argue the matter with the blind
>>> customer
>>> who is in need of ATM card and cheque book. Why does he need ATM card
>> and
>>> cheque book and how shall I issue? Let him convince me.
>>>
>>> Thanks.
>>> Kamal Verma
>>> ----- Original Message -----
>>> From: "Mahesh Panicker" <maheshspanicker at gmail.com>
>>> To: <accessindia at accessindia.org.in>
>>> Sent: Monday, May 24, 2010 12:41 PM
>>> Subject: Re: [AI] Difficulties in Banking
>>>
>>>
>>>> dear Mr. Verma. .
>>>> surprised to know someone has something nice to say about PNB. I
>>>> haven't find many other organizations as obnoxious as PNB is. I had
> a
>>>> real struggle to get my ATM card from PNB. in fact, I'd contacted
> the
>>>> higher authorities as well. but at the end of the day, I had to
>>>> complaint to the RBI, and also to the NHRC and the government of
>> India
>>>> ministry of finance to get my card. after all that, I got my card
>>>> after a good 7 months. recently too, I had a terrible time with the
>>>> PNB, when I applied for a check book. as I already mentioned, this
>>>> happened after I submitted the RBI circular on the rights of the
>>>> disabled on banking facility.
>>>> and then we all have the story of a visually challenged being asked
>> to
>>>> provide a NOC from the parents to avail an ATM card. have you heard
>> of
>>>> anything more obnoxious?
>>>> banks in general, and PNB in particular have a horrible record when
>> it
>>>> comes to acknowledging the rightful claims of the disabled. so we
>> have
>>>> to take the struggle against such horrible institutional nonsense to
>>>> all possible levels including the media.
>>>>
>>>> On 5/24/10, Kamal Verma <kamalverma at pnb.co.in> wrote:
>>>>> Hello all,
>>>>>
>>>>> I am surprised to note various complaints against PNB in this list.
>> I am
>>>>> availing all the banking facilities, such as cheque book, debit
>> card,
>>>>> credit
>>>>> card, internet banking, etc. PNB does not ignore the blind
>> community,
>>>>> hence
>>>>> if any problem occurs, it may be communicated to the higher
>> authorities
>>>>> of
>>>>> PNB with the name and designation of the concerned officer.
>>>>>
>>>>> Thanks.
>>>>> Kamal Verma
>>>>>
>>>>> ----- Original Message ----- From: "Mahesh Panicker"
>>>>> <maheshspanicker at gmail.com>
>>>>> To: <accessindia at accessindia.org.in>
>>>>> Sent: Sunday, May 23, 2010 8:39 PM
>>>>> Subject: Re: [AI] Difficulties in Banking
>>>>>
>>>>>
>>>>>
>>>>> > banking is one area where there is a lot of discrimination
> against
>> the
>>>>> > visually challenged. opening an account itself isn't any easier,
>> but
>>>>> > ones you open an account, getting the common banking facilities
>> like
>>>>> > ATM cards and check book is an absolute nightmare.I've an account
>> with
>>>>> > the Punjab National Bank, and I had my struggle of my life to get
>> my
>>>>> > ATM card issued. it took me a good 7 month for the same to be
>> done.
>>>>> > the struggle for the check book was also on similar lines, and
>>>>> > although I've got the checkbook, it has come with a lot of
>> conditions.
>>>>> > most people on access india can tell you similar stories. I
>> believe
>>>>> > some of our own members have taken a lot of initiative in this
>> regard,
>>>>> > and the 2008 RBI order is an achievement because of such
>> initiatives.
>>>>> >
>>>>> > On 5/23/10, BHAWANI SHANKAR VERMA <bsvermadurg at gmail.com> wrote:
>>>>> >
>>>>> > > blind persons should organize and conduct an agitation before
>> the
>>>>> banking
>>>>> > > division and finance ministry. this is the only solution.
>>>>> > > ----- Original Message ----- From: "rahul cherian"
>>>>> > > <rahul.cherian at inclusiveplanet.com>
>>>>> > > To: <accessindia at accessindia.org.in>
>>>>> > > Sent: Sunday, May 23, 2010 12:47 PM
>>>>> > > Subject: [AI] Difficulties in Banking
>>>>> > >
>>>>> > >
>>>>> > >
>>>>> > > > Folks,
>>>>> > > >
>>>>> > > > I have been asked to prepare a comprehensive note on the
>> issues
>>>>> > > > that
>>>>> > > persons
>>>>> > > > with visual impairment face with banking in India, especially
>> in >
>>>>> leading
>>>>> > > > banks such as ICICI, HDFC and SBI, along with possible
>> solutions.
>>>>> > > > This
>>>>> > > note
>>>>> > > > has been asked for by some senior people I know personally in
>>>>> > > > these
>>>>> > > >  >
>>>>> banks.
>>>>> > > > If anyone would like to help me prepare this note do let me
>> know
>>>>> > > > at
>>>>> the
>>>>> > > > earliest. If anyone has the details of any such note which
> has
>>
>>>>> > > > been
>>>>> > > prepared
>>>>> > > > earlier do forward that to me.
>>>>> > > >
>>>>> > > > Best regards,
>>>>> > > >
>>>>> > > > Rahul Cherian
>>>>> > > > Inclusive Planet
>>>>> > > >
>>>>> > > > On 23 May 2010 12:39, Srinivasu Chakravarthula
>>>>> > > <srinivasu at srinivasu.org>wrote:
>>>>> > > >
>>>>> > > >
>>>>> > > > > Hi Dinesh,
>>>>> > > > > Can you provide us with little more details about your
>> problem
>>>>> > > > > with
>>>>> > > > > Yahoo! Messenger so as to help you better?
>>>>> > > > >
>>>>> > > > > Regards,
>>>>> > > > > Srinivasu
>>>>> > > > >
>>>>> > > > > On 5/23/10, dinesh shukla <dineshshukla2815 at gmail.com>
>> wrote:
>>>>> > > > > >     dear friends I am not able to chatte with the help of
>>>>> > > > > > Yahoo
>>>>> > > > > massenger.
>>>>> > > > > > please help me to do  the same telling me the steps.
>>>>> > > > > > Dinesh
>>>>> > > Shukla.
>>>>> > > > > >
>>>>> > > > > >
>>>>> > > > > > To unsubscribe send a message to >
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>>>>> > > > > > the subject unsubscribe.
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>>>>> > > > > >  > >
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>>>>> > > > > >
>>>>> > > > >
>>>>> > >
>>>>>
>>
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>> n
>>>>> > > > > >
>>>>> > > > >
>>>>> > > > > --
>>>>> > > > > Sent from my mobile device
>>>>> > > > >
>>>>> > > > > Best regards,
>>>>> > > > >
>>>>> > > > > Srinivasu Chakravarthula
>>>>> > > > > Mobile: +91 990 081 0881
>>>>> > > > > Website: http://www.srinivasu.org
>>>>> > > > > Follow me on Twitter: http://twitter.com/sriniworld/
>>>>> > > > >
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>>>>> > > > >
>>>>> > > >
>>>>> > > >
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>>>>> > >
>>>>> > >
>>>>> >
>>>>> >
>>>>> > --
>>>>> > Mahesh S. Panicker
>>>>> > C123;
>>>>> > Dayanand Colony;
>>>>> > Lajpat Nagar4;
>>>>> >
>>>>> > New delhi india.
>>>>> >
>>>>> >
>>>>> >
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>>>>
>>>> --
>>>> Mahesh S. Panicker
>>>> C123;
>>>> Dayanand Colony;
>>>> Lajpat Nagar4;
>>>>
>>>> New delhi india.
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