[AI] Difficulties in Banking

Rohiet A. Patil patil_rohit at dataone.in
Mon May 24 10:09:18 EDT 2010


Hi! Personally, I don't see any matter of ego in this case. If the bank is 
not asking to other so called "normal" customor for such document then why 
they are forcing the person to produce such document? Is this only and only 
because of he is blind? Further, if this is rule of PNB, then we should use 
RTI to avail the copy of such rule. It's the matter of discrimination rather 
than ego.
----- Original Message ----- 
From: "Kamal Verma" <kamalverma at pnb.co.in>
To: <accessindia at accessindia.org.in>
Sent: Monday, May 24, 2010 5:26 PM
Subject: Re: [AI] Difficulties in Banking


> Dear Sir,
>
> The customer is trying to satisfy his ego. Otherwise, he should have 
> produced NOC or any such endorsement from his parrents.  The problems 
> might have been solved. Details of this blind  customer have not been 
> discussed in the list. There are number of blind customers availing ATM, 
> cheque book and other facilities from PNB.
>
> Regards.
> Kamal Verma
> ----- Original Message ----- 
> From: "Asudani, Rajesh" <rajeshasudani at rbi.org.in>
> To: <accessindia at accessindia.org.in>
> Sent: Monday, May 24, 2010 4:56 PM
> Subject: Re: [AI] Difficulties in Banking
>
>
>>        Who is bloody branch manager to sit in judgment over rules framed 
>> by regulator?
>> If he/she has to question them, let him represent to central bank or 
>> government, for the time, rules are there, he has to comply with them.
>> If we give in to approach of petty functionaries thwarting rules, there 
>> will be no rule of law in this country.
>> Moreover, why does anybody require banking facilities? So, there is no 
>> rational behind this question.
>> And, about ATM, bank is not responsible anyway for misuse or loss.
>> Check book is another matter, and I have time and again pointed out the 
>> lacunae in the policy pertaining to it.
>> So, we can not hold bankers denying it to fault.
>>
>> Regards
>>
>> "Perhaps our role on this planet is not to worship God-- but to create 
>> Him."
>>
>>                                        --Arthur C. Clarke
>>
>> (Rajesh Asudani)
>>
>> Assistant General Manager,
>> Reserve Bank of India
>> Nagpur
>> 09420397185
>> O: 0712 2806676
>> Res: 0712 2591349
>>
>>
>>
>> -----Original Message-----
>> From: accessindia-bounces at accessindia.org.in 
>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Kamal Verma
>> Sent: Monday, May 24, 2010 4:51 PM
>> To: accessindia at accessindia.org.in
>> Subject: Re: [AI] Difficulties in Banking
>>
>> Hello,
>>
>> Noone has to deform such a pioneer corporate like PNB. RBI framed rules 
>> and
>> circulars, but being a Branch Manager, it seems impractical to issue ATM
>> card to the blind customers. Let me argue the matter with the blind 
>> customer
>> who is in need of ATM card and cheque book. Why does he need ATM card and
>> cheque book and how shall I issue? Let him convince me.
>>
>> Thanks.
>> Kamal Verma
>> ----- Original Message -----
>> From: "Mahesh Panicker" <maheshspanicker at gmail.com>
>> To: <accessindia at accessindia.org.in>
>> Sent: Monday, May 24, 2010 12:41 PM
>> Subject: Re: [AI] Difficulties in Banking
>>
>>
>>> dear Mr. Verma. .
>>> surprised to know someone has something nice to say about PNB. I
>>> haven't find many other organizations as obnoxious as PNB is. I had a
>>> real struggle to get my ATM card from PNB. in fact, I'd contacted the
>>> higher authorities as well. but at the end of the day, I had to
>>> complaint to the RBI, and also to the NHRC and the government of India
>>> ministry of finance to get my card. after all that, I got my card
>>> after a good 7 months. recently too, I had a terrible time with the
>>> PNB, when I applied for a check book. as I already mentioned, this
>>> happened after I submitted the RBI circular on the rights of the
>>> disabled on banking facility.
>>> and then we all have the story of a visually challenged being asked to
>>> provide a NOC from the parents to avail an ATM card. have you heard of
>>> anything more obnoxious?
>>> banks in general, and PNB in particular have a horrible record when it
>>> comes to acknowledging the rightful claims of the disabled. so we have
>>> to take the struggle against such horrible institutional nonsense to
>>> all possible levels including the media.
>>>
>>> On 5/24/10, Kamal Verma <kamalverma at pnb.co.in> wrote:
>>>> Hello all,
>>>>
>>>> I am surprised to note various complaints against PNB in this list. I 
>>>> am
>>>> availing all the banking facilities, such as cheque book, debit card,
>>>> credit
>>>> card, internet banking, etc. PNB does not ignore the blind community,
>>>> hence
>>>> if any problem occurs, it may be communicated to the higher authorities
>>>> of
>>>> PNB with the name and designation of the concerned officer.
>>>>
>>>> Thanks.
>>>> Kamal Verma
>>>>
>>>> ----- Original Message ----- From: "Mahesh Panicker"
>>>> <maheshspanicker at gmail.com>
>>>> To: <accessindia at accessindia.org.in>
>>>> Sent: Sunday, May 23, 2010 8:39 PM
>>>> Subject: Re: [AI] Difficulties in Banking
>>>>
>>>>
>>>>
>>>> > banking is one area where there is a lot of discrimination against 
>>>> > the
>>>> > visually challenged. opening an account itself isn't any easier, but
>>>> > ones you open an account, getting the common banking facilities like
>>>> > ATM cards and check book is an absolute nightmare.I've an account 
>>>> > with
>>>> > the Punjab National Bank, and I had my struggle of my life to get my
>>>> > ATM card issued. it took me a good 7 month for the same to be done.
>>>> > the struggle for the check book was also on similar lines, and
>>>> > although I've got the checkbook, it has come with a lot of 
>>>> > conditions.
>>>> > most people on access india can tell you similar stories. I believe
>>>> > some of our own members have taken a lot of initiative in this 
>>>> > regard,
>>>> > and the 2008 RBI order is an achievement because of such initiatives.
>>>> >
>>>> > On 5/23/10, BHAWANI SHANKAR VERMA <bsvermadurg at gmail.com> wrote:
>>>> >
>>>> > > blind persons should organize and conduct an agitation before the
>>>> banking
>>>> > > division and finance ministry. this is the only solution.
>>>> > > ----- Original Message ----- From: "rahul cherian"
>>>> > > <rahul.cherian at inclusiveplanet.com>
>>>> > > To: <accessindia at accessindia.org.in>
>>>> > > Sent: Sunday, May 23, 2010 12:47 PM
>>>> > > Subject: [AI] Difficulties in Banking
>>>> > >
>>>> > >
>>>> > >
>>>> > > > Folks,
>>>> > > >
>>>> > > > I have been asked to prepare a comprehensive note on the issues
>>>> > > > that
>>>> > > persons
>>>> > > > with visual impairment face with banking in India, especially in 
>>>> > > >  >
>>>> leading
>>>> > > > banks such as ICICI, HDFC and SBI, along with possible solutions.
>>>> > > > This
>>>> > > note
>>>> > > > has been asked for by some senior people I know personally in 
>>>> > > > these
>>>> > > >  >
>>>> banks.
>>>> > > > If anyone would like to help me prepare this note do let me know 
>>>> > > > at
>>>> the
>>>> > > > earliest. If anyone has the details of any such note which has 
>>>> > > > been
>>>> > > prepared
>>>> > > > earlier do forward that to me.
>>>> > > >
>>>> > > > Best regards,
>>>> > > >
>>>> > > > Rahul Cherian
>>>> > > > Inclusive Planet
>>>> > > >
>>>> > > > On 23 May 2010 12:39, Srinivasu Chakravarthula
>>>> > > <srinivasu at srinivasu.org>wrote:
>>>> > > >
>>>> > > >
>>>> > > > > Hi Dinesh,
>>>> > > > > Can you provide us with little more details about your problem
>>>> > > > > with
>>>> > > > > Yahoo! Messenger so as to help you better?
>>>> > > > >
>>>> > > > > Regards,
>>>> > > > > Srinivasu
>>>> > > > >
>>>> > > > > On 5/23/10, dinesh shukla <dineshshukla2815 at gmail.com> wrote:
>>>> > > > > >     dear friends I am not able to chatte with the help of 
>>>> > > > > > Yahoo
>>>> > > > > massenger.
>>>> > > > > > please help me to do  the same telling me the steps. Dinesh
>>>> > > Shukla.
>>>> > > > > >
>>>> > > > > >
>>>> > > > > > To unsubscribe send a message to >
>>>> > > accessindia-request at accessindia.org.inwith
>>>> > > > > > the subject unsubscribe.
>>>> > > > > >
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>>>> > > > >
>>>> > >
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>>>> > > > > >
>>>> > > > >
>>>> > > > > --
>>>> > > > > Sent from my mobile device
>>>> > > > >
>>>> > > > > Best regards,
>>>> > > > >
>>>> > > > > Srinivasu Chakravarthula
>>>> > > > > Mobile: +91 990 081 0881
>>>> > > > > Website: http://www.srinivasu.org
>>>> > > > > Follow me on Twitter: http://twitter.com/sriniworld/
>>>> > > > >
>>>> > > > >
>>>> > > > >
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>>>> > > > >
>>>> > > > >
>>>> > > >
>>>> > > >
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>>>> > > >
>>>> > >
>>>> > >
>>>> > >
>>>> > >
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>>>> > >
>>>> >
>>>> >
>>>> > --
>>>> > Mahesh S. Panicker
>>>> > C123;
>>>> > Dayanand Colony;
>>>> > Lajpat Nagar4;
>>>> >
>>>> > New delhi india.
>>>> >
>>>> >
>>>> >
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>>>> >
>>>>
>>>>
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>>>
>>>
>>> --
>>> Mahesh S. Panicker
>>> C123;
>>> Dayanand Colony;
>>> Lajpat Nagar4;
>>>
>>> New delhi india.
>>>
>>>
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>
>
>
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