[AI] problems to get ATM card in kanara bank

Vamshi G gvamshiai at gmail.com
Sat May 22 07:43:31 EDT 2010


Hi,

First try to explain and convince the manager quoting examples of visually
challenged persons issued ATMs in Canara Bank.  

If that doesn't work, the usual procedure to be followed is;

1.  Give a letter in writing to the concerned branch manager along with the
IBA and RBI master circulars.

2.  If this doesn't solve the issue, give a letter in writing to the
concerned regional manager of the branch along with the documents mentioned
above.  

3.  If this too doesn't solve the issue, lodge a complaint against the bank
branch to the banking ombudsman.

Please share your experience on the list so that the legal fraternity gets
an idea about the proceedings.

The address for Kerala is as follows.  Please note that the concerned person
might have changed, but the address remains the same.

Trivandrum
Smt. Suma Varma
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
Tel.No.0471-2332723/0471-2329676
Fax No.0471-2321625
email:
bothiruvananthapuram at rbi.org.in
Kerala and Union Territory of
Lakshadweep


Regards,
Vamshi G
M: +91 9949349497
R: +91 877 2243861
Skype: gvamshi81
 
www.retinaindia.org
>From darkness unto light
 
 
-----Original Message-----
From: accessindia-bounces at accessindia.org.in
[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Himanshu Sahu
Sent: Saturday, May 22, 2010 4:26 PM
To: accessindia at accessindia.org.in
Subject: Re: [AI] problems to get ATM card in kanara bank

Hi, you can register a complain on following numbers or online complain
form.

for general complaints -  1800 425 1906
for ATM/Debit card complaints -  1800 425 6000

Canara bank grievances redressal webpage:
http://www.canarabank.com/english/Scripts/canComplaintForm.aspx

Moreover, you can approach RBI's  Ombudsmen  cell nearest to your
place. Generally, it is situated in metro or the capital of states.



On 5/22/10, sreejith k vadaseri mobile 09947303135 kerala
<sreejthslash at gmail.com> wrote:
> sreejthslash at gmail.com
> hello members i applied for ATM card in kanara bank payyanur branch,
> kannur kerala 15th april with IBA document the manager accepted my
> application because of my compelsion and sent to the authority.
> but the authority replied that there is no provision to use ATM for
> visually challenged so my application is in pending.
> what can i do? is this come under consumer act?
>
>
>
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-- 
Thanks and regards
                   Himanshu Sahu
Reach: 09051055000



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