[AI] Travel in disability coach

Amar Jain amarjain2006 at gmail.com
Tue May 11 07:32:20 EDT 2010


I don't know about any specific authority which deals with issues relating 
to disability, however for complaints we have compliance officers in every 
zoan.
And for coaches and platforms and other matters we have some department of 
passangers and marketing I don't know exact name.
--------------------------------------------------
From: "Subramani L" <lsubramani at deccanherald.co.in>
Sent: Tuesday, May 11, 2010 4:56 PM
To: <accessindia at accessindia.org.in>
Subject: Re: [AI] Travel in disability coach

> Will be glad if you can share them so that I will have a chance to write
> about this issue. Also, is there an authority whom we can speak to in
> Delhi or even at zonal or regional levels? Pl let me know and provide
> numbers if you have.
>
> Subramani
>
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Asudani,
> Rajesh
> Sent: Tuesday, May 11, 2010 4:23 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] Travel in disability coach
>
> Of course, subramani, I have had plenty of them.
>
>
> Regards
>
> "Perhaps our role on this planet is not to worship God-- but to create
> Him."
>
>                                        --Arthur C. Clarke
>
> (Rajesh Asudani)
>
> Assistant General Manager,
> Reserve Bank of India
> Nagpur
> 09420397185
> O: 0712 2806676
> Res: 0712 2591349
>
>
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Subramani L
> Sent: Tuesday, May 11, 2010 4:17 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] Travel in disability coach
>
> If anyone else have similar experiences, pl let me know off the list.
>
> Subramani
>
>
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Amar Jain
> Sent: Tuesday, May 11, 2010 2:29 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] Travel in disability coach
>
> Dear Sir,
> Let me tell you my story:
> I was going from Virar to Anand in Lokshakti Express, my ticket was
> booked
> in handicap coach. When I reached Virar station I found that on chart
> there
> was no mention of the coach no. SL1, which was my coach and it was
> handicap
> coach. There is no display board in Virar.
> I approached station master, and asked him the position of the coach. He
>
> said that this coach is not there only in the train despite showing him
> the
> ticket and sent me to S1. Despite of my requests that please call Bandra
>
> station from where this train starts and ask the position, he refused.
> The tt of S1 obviously told me to go to my actual coach, which was at
> the
> other side of the train. I tried going through AC compartment but the
> shutter was closed. And the guy did not open. I requested tt to provide
> me
> alternate accomodation and after bit quoral he did that and sent me to
> S4
> with my heavy luggage. I waited an hour or so then he came and provided
> the
> birth.
> I have lauged a complaint against the neglegenceof chart preparing guy
> and
> station master, via pgportal.gov.in, the complaint was forwarded to
> westurn
> railway and from there to churchgate station, but till today no action
> is
> taken.
> I am waiting few more days otherwise I will write to department of
> administrative reforms.
> You can laudge your complaint online using pgportal.gov.in.
> --------------------------------------------------
> From: "Dr Jalaja" <jalajakumarits at gmail.com>
> Sent: Monday, May 10, 2010 10:27 PM
> To: "accessindia" <accessindia at accessindia.org.in>
> Subject: [AI] Travel in disability coach
>
>> Hello all,
>>              I was given reservation for the disability coach on 9 may
> ,
>> and the journey was from 9.20 p m onwards. From the station we got
>> information thet the disability coach was in front but on arrival of
> train
>> it is located at the back side .We reported to the guard and entered
> into
>> it and all bearths were occupied by the public without disability In
> the
>> next station I complained to the guard regarding this and he is not
>> willing to vaccate them  and moreover the partition between the
> general
>> compartment and D C is not in a position to get locked so the
> passengers
>> from general compartment can easily  enter into the d coach . Instead
> of
>> taking action the guard started threatening us and also there is abuse
>
>> from the public We asked the railway complaint register and the guard
> is
>> not willing to give it.  At 2 a m the guard changed and that person
> with a
>> railway police came there and after a lot of struggle the other
> passengers
>> were vaccated  and the bearth was allotted to us
>>           I am going to register a complaint to the sub division
> officer
>> .I want to know whether we can go to consumer court  with the
> complaint
>>              with regards-------Jalaja?
>>
>>
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