[AI] Travel in disability coach

BHAWANI SHANKAR VERMA bsvermadurg at gmail.com
Mon May 10 22:17:18 EDT 2010

better if you would make complaint to following along with your journey 
Executive Director (PG), 4th floor,
Room No. 471,  Rail Bhawan,
 new delhi -01
Tele : 23386203
Railway Tele: 43689
Fax :  23386203
e-mail: edpg at rb.railnet.gov.in.
you can file a consumer suit, but, court will first ask you, whether you 
delt the matter with railway authority or not?


----- Original Message ----- 
From: "Dr Jalaja" <jalajakumarits at gmail.com>
To: "accessindia" <accessindia at accessindia.org.in>
Sent: Monday, May 10, 2010 10:27 PM
Subject: [AI] Travel in disability coach

> Hello all,
>              I was given reservation for the disability coach on 9 may , 
> and the journey was from 9.20 p m onwards. From the station we got 
> information thet the disability coach was in front but on arrival of train 
> it is located at the back side .We reported to the guard and entered into 
> it and all bearths were occupied by the public without disability In the 
> next station I complained to the guard regarding this and he is not 
> willing to vaccate them  and moreover the partition between the general 
> compartment and D C is not in a position to get locked so the passengers 
> from general compartment can easily  enter into the d coach . Instead of 
> taking action the guard started threatening us and also there is abuse 
> from the public We asked the railway complaint register and the guard is 
> not willing to give it.  At 2 a m the guard changed and that person with a 
> railway police came there and after a lot of struggle the other passengers 
> were vaccated  and the bearth was allotted to us
>           I am going to register a complaint to the sub division officer 
> .I want to know whether we can go to consumer court  with the complaint
>              with regards-------Jalaja?
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