[AI] Bingo! We have it from the horse's mouth.

Gopalakrishnan gopalakrishnan_vip at yahoo.co.in
Thu Jun 5 11:34:28 EDT 2008

Hello Nafisa,

Thank you very much for the information you have sent to the group members. 
It's indeed a good news for all the visually impaired persons.  I think that 
this circular would facilitate visually impaired persons to take part in all 
banking activities.  Thanks to individuals, organisations and the Reserve 
Bank of India for their continuous efforts made in releasing the wonderful 

With regards,

----- Original Message ----- 
From: "nafisa buhariwala" <nafisapb at hotmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, June 05, 2008 10:55 AM
Subject: [AI] Bingo! We have it from the horse's mouth.

> The Reserve Bank has come out with a circular for Banking for VI 
> yesterday. I am reproducing the circular below. It is a very big step for 
> us. The credit goes to all who have been fighting for it in various and 
> also to Kanchan who has been talking with RBI. Everyone's efforts have 
> born fruits.
> The circular follows:
> Date: Jun 04, 2008Banking facilities to the visually challengedRBI / 
> 2007-08 / 358DBOD.No.Leg BC. 91 /09.07.005/2007-08June 4, 2008ToAll 
> Scheduled Commercial Banks(excluding RRBs)Dear Sir,Banking facilities to 
> the visually challengedIt has been brought to our notice that visually 
> challenged persons are facing problemsin availing banking facilities. It 
> may be noted that banking facilities includingcheque book facility / 
> operation of ATM / locker etc. cannot be denied to the 
> visuallychallengedas they are legally competent to contract.2. It may be 
> recalled that in the Case No. 2791/2003, the Honourable Court of 
> ChiefCommissioner for Persons with Disabilities had passed Orders dated 
> 05.09.2005 whichwas forwarded by IBA to all the member banks vide their 
> circular letter dated October20, 2005. In the above Order, the Honorable 
> Court has instructed that banks shouldoffer all the banking facilities 
> including cheque book facility, ATM facility andlocker facility to the 
> visually challenged and also assist them in withdrawal ofcash. Further, in 
> Para 14 of the above Order, the Honorable Court has observed thatvisually 
> impaired persons cannot be denied the facility of cheque book, locker 
> andATM on the possibility of risk in operating / using the said facility, 
> as the elementof risk is involved in case of other customers as well.3. 
> Banks are therefore advised to ensure that all the banking facilities such 
> ascheque book facility including third party cheques, ATM facility, Net 
> banking facility,locker facility, retail loans, credit cards etc. are 
> invariably offered to the visuallychallengedwithout any discrimination. 
> Banks may also advise their branches to render all possible assistance to 
> the visuallychallenged for availing the various banking facilities.Yours 
> faithfully(Prashant Saran)Chief General Manager-in-Charge
> Nafisa
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