[AI] Banks asked to extend all facilities to visually challengedpeople

Vedprakash Sharma vedprakash.sharma at gmail.com
Thu Jun 5 03:14:41 EDT 2008

certainly, a welcome step in the right direction.
----- Original Message ----- 
From: "pradeep banakar" <pradeepsocialwork at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, June 05, 2008 11:24 AM
Subject: [AI] Banks asked to extend all facilities to visually 

> Mumbai, June 4 (IANS) The Reserve Bank of India (RBI) has ordered all
> banks to extend full banking facilities to the visually challenged
> people without any discrimination. In an advisory note issued here
> Wednesday, the RBI said its attention has been drawn to the fact that
> the visually challenged people encounter problems in availing banking
> facilities.
> The RBI said such people are entitled to all facilities, including
> cheque books, operation of ATMs, lockers and the like as they were
> legally competent to contract.
> It has ordered that banks must ensure that all these facilities as
> well as net banking, retail loans, credit cards and other services are
> also offered to the visually challenged people. Banks have been told
> to advise all their branches to render all possible assistance to them
> to avail banking facilities.
> In this regard, the RBI has referred to a 2005 order of the Court of
> the Chief Commissioner for Persons with Disabilities which had been
> forwarded by the Indian Banks' Association to all member banks in
> October that year.
> The court observed that the "visually impaired persons cannot be
> denied the facility of cheque book, locker and ATM on the possibility
> of risk in operating or using the said facility, as the element of
> risk is involved in case of other customers as well."
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