[AI] Bingo! We have it from the horse's mouth.

nafisa buhariwala nafisapb at hotmail.com
Thu Jun 5 01:25:03 EDT 2008


The Reserve Bank has come out with a circular for Banking for VI yesterday. I am reproducing the circular below. It is a very big step for us. The credit goes to all who have been fighting for it in various and also to Kanchan who has been talking with RBI. Everyone's efforts have born fruits.
The circular follows:
Date: Jun 04, 2008Banking facilities to the visually challengedRBI / 2007-08 / 358DBOD.No.Leg BC. 91 /09.07.005/2007-08June 4, 2008ToAll Scheduled Commercial Banks(excluding RRBs)Dear Sir,Banking facilities to the visually challengedIt has been brought to our notice that visually challenged persons are facing problemsin availing banking facilities. It may be noted that banking facilities includingcheque book facility / operation of ATM / locker etc. cannot be denied to the visuallychallengedas they are legally competent to contract.2. It may be recalled that in the Case No. 2791/2003, the Honourable Court of ChiefCommissioner for Persons with Disabilities had passed Orders dated 05.09.2005 whichwas forwarded by IBA to all the member banks vide their circular letter dated October20, 2005. In the above Order, the Honorable Court has instructed that banks shouldoffer all the banking facilities including cheque book facility, ATM facility andlocker facility to the visually challenged and also assist them in withdrawal ofcash. Further, in Para 14 of the above Order, the Honorable Court has observed thatvisually impaired persons cannot be denied the facility of cheque book, locker andATM on the possibility of risk in operating / using the said facility, as the elementof risk is involved in case of other customers as well.3. Banks are therefore advised to ensure that all the banking facilities such ascheque book facility including third party cheques, ATM facility, Net banking facility,locker facility, retail loans, credit cards etc. are invariably offered to the visuallychallengedwithout any discrimination. Banks may also advise their branches to render all possible assistance to the visuallychallenged for availing the various banking facilities.Yours faithfully(Prashant Saran)Chief General Manager-in-Charge
Nafisa
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