[AI] sound recording problem with hp's dv 6000 series laptops

Suresh suresh.tsl at gmail.com
Tue May 27 10:11:58 EDT 2008


Hi,

For me it is not with recording.  I face this when i play songs.  Sometimes 
the voice of JAWS also gets affected.  But external speakers solve this 
problem.  Of course we have to purchase speakers from good company like 
Sony.

Regards
Suresh


----- Original Message ----- 
From: "dinesh thole" <dineshthole at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Tuesday, May 27, 2008 9:24 AM
Subject: Re: [AI] sound recording problem with hp's dv 6000 series laptops


> hai suresh,
> so are you also having the sound recording problem?
> but how have you managed to solve it by using the external speakers?,
> because the problem is not with the speakers, but it is with the realtek
> high definition audio chip.
> I am getting a very good quality sound with the internal speakers when I 
> am
> playing any song or any other file.
> the problem is only with the sound recording.
> thanks
> ----- Original Message ----- 
> From: "Suresh" <suresh.tsl at gmail.com>
> To: <accessindia at accessindia.org.in>
> Sent: Monday, May 26, 2008 8:47 PM
> Subject: Re: [AI] sound recording problem with hp's dv 6000 series laptops
>
>
>> Hi,
>>
>> I have purchased "Acer" which has the same problem.  I consulted my
>> Hardware
>> Engineer regarding this issue.  He advised me to get an external speakers
>> which could be kept in laptop-bag.  It would resolve problems like low
>> volume, unnecessary jarring sound and so on.  Laptops were so expensive
>> two
>> years ago.  Nowadays we can purchase laptop with high configuration.
>> Eventually the quality gets affected.
>>
>> Regards
>> Suresh
>> ----- Original Message ----- 
>> From: "dinesh thole" <dineshthole at gmail.com>
>> To: <accessindia at accessindia.org.in>
>> Sent: Saturday, May 24, 2008 1:32 PM
>> Subject: [AI] sound recording problem with hp's dv 6000 series laptops
>>
>>
>>> Hello friends, I am dinesh thole from pune.
>>> I have a hp dv6516tx laptop with windows vista.
>>> from the time I have purchased the laptop, I am facing sound recording
>>> problem on the laptop.
>>> the problem is, the recording done on the laptop is not clear
>>> There is humming noise in the baground, after the recorded file is
>>> played.
>>>
>>> There is disturbance in recording.
>>>
>>> This problem is there, whether I do the recording using the internal 
>>> mike
>>> or a hai quality external mike.
>>>
>>> I took the laptop to the service centre and they took the following
>>> actions under the guidance of hp's technical support.
>>>
>>> 1. They restored the laptop to the factory condition by reinstalling
>>> windows vista home premium through the recovery disks.
>>>
>>> They also installed all the latest bios and the audio drivers, and all
>>> other drivers.
>>>
>>> they checked the various microphone settings in the realtek high
>>> definition audio options in the control panel.
>>>
>>> 2. they changed the display panel on which the internal mike is placed.
>>>
>>> 3. they changed the motherboard on which the realtek high definition
>>> audio
>>> chip is there.
>>>
>>> 4. they compared the recording with hp dv2000 model, which has the
>>> conecsant audio chip.
>>>
>>> the recording quality was very good on the dv 2000 model which has the
>>> conecsant audio chip as compared with my laptop.
>>>
>>> similar problem was there when they checked with the other laptop of the
>>> same series which had the realtek chip.
>>>
>>> hp's service center gave me a service report saying that it is a common
>>> problem with this series laptops.
>>>
>>> the senior technical people are saying that this is the limitation of 
>>> the
>>> laptop, and we can not do anything.
>>>
>>> according to me, there is a problem with the realtek high definition
>>> audio
>>> chip which they are providing with the hp dv6000 series laptops.
>>>
>>> that is why not only my laptop, but all other laptops in the dv6000
>>> series
>>> are also having this problem.
>>>
>>> since I need to do audio recording everyday, I am at a disadvantage 
>>> after
>>> buying this laptop.
>>>
>>> I did not know about this problem before buying this laptop. otherwise I
>>> would have bought any other model.
>>>
>>> hp is not ready to do anything for me in this case even though there is 
>>> a
>>> manufacturing defect in the dv6000 series notebooks.
>>>
>>> for trial, I recorded on soni, dell, compack  laptops. but no laptop is
>>> having such recording problem and the recording quality was very good on
>>> these laptops.
>>>
>>> I want to know if any of you is facing this kind of problem with the hp
>>> laptop.
>>>
>>> also I would like the advice of the members on this list regarding this
>>> matter, and what can I do further.
>>>
>>> my laptop is in the warranty period.
>>>
>>> also if advisable, I am ready to take this matter to the consumer court,
>>> because just like me, I do not want other members to suffer after
>>> investing good amount of money on these hp laptops.
>>>
>>> so any of you are planning to purchase a hp laptop of the dv 6000 
>>> series,
>>> and which has the realtek high definition audio chip, and if you are
>>> going
>>> to use it for recording, then please check the laptop carefully. and if
>>> possible, please select other model.
>>>
>>> I request all the members to give me your valuable opinion and advice on
>>> this matter at the earliest.
>>>
>>> thanking you all.
>>>
>>> warm regards.
>>>
>>> dinesh thole.
>>>
>>> email: dineshthole at gmail.com
>>>
>>> mobile: 9922942801.
>>>
>>> skype id: dinesh.thole
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> after taking the above actions, still the problem has not being 
>>> resolved.
>>> To unsubscribe send a message to accessindia-request at accessindia.org.in
>>> with the subject unsubscribe.
>>>
>>> To change your subscription to digest mode or make any other changes,
>>> please visit the list home page at
>>>
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>>
>> To unsubscribe send a message to accessindia-request at accessindia.org.in
>> with the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes,
>> please visit the list home page at
>> 
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>
>
> To unsubscribe send a message to accessindia-request at accessindia.org.in 
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes, 
> please visit the list home page at
>  http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in 





More information about the AccessIndia mailing list