[AI] another case of denial of banking facilities

fayaz pasha fayazpasha at gawab.com
Fri Mar 7 09:58:09 EST 2008


Hi Geetha,
While what you say is certainly an option, but in the long term interest I
feel such attitude of the nationalized banks will set wrong precedent for
private banks.
Secondly I intent to use the SBI account as a savings account and feel I
will be able to serve this purpose rather than saving in the salary account.
----- Original Message -----
From: "Geetha Shamanna" <geetha at millernorbert.de>
To: <accessindia at accessindia.org.in>
Sent: Thursday, March 06, 2008 9:37 PM
Subject: Re: [AI] another case of denial of banking facilities


> If you have a salary account with another bank and if that bank has given
> you an ATM card and online banking facility, do you still need an SBI
> account? I am aware we should fight for these facilities; but let us also
> make use of the wide range of choices available and opt for banks that are
> blind-friendly rather than persist with problematic ones.
>
> Geetha
> ----- Original Message -----
> From: "fayaz pasha" <fayazpasha at gawab.com>
> To: <accessindia at accessindia.org.in>
> Cc: <fayaz.pasha at accenture.com>; <fayazpasha_33 at rediffmail.com>
> Sent: Thursday, March 06, 2008 8:11 PM
> Subject: [AI] another case of denial of banking facilities
>
>
> > Hi,
> > I hold a savings account with SBI since about 18 months now. Although I
> > did not have much problems opening the account but I have not been given
> > any facilities ATM or internet banking. A few days ago upon my request I
> > got the internet banking facility, it is not complete. At the beginning
I
> > was informed that I will have even the transaction rites I later
> > discovered it was not true.
> > Now the branch manager claims he cannot give me transactions rites and
> > even viewing rites was something that I should not have got it. Although
> > he acknowledges the technology we use for internet banking, he is still
> > not willing to give me the transaction rites. Even after 2 months I'm
not
> > able to do any online transaction and still I'm required to personally
go
> > and draw money although the bank knows I operate a salary account with
> > another bank with all the facilities.
> >
> > Circulars, requests and persuasion has gone unheeded and the only option
> > now left is to take it up with the higher authorities. Since SBI is a
> > party to the circular and being the # 2 largest nationalized bank in the
> > country, this attitude is very painful. Please let me know options to
> > bring this manager to book and get this problem resolved. To whom can I
> > write either in RBI or SBI to get it resolved.
> >
> > Looking for your guidance in this regard.
> >
> > With best regards,
> > Fayaz
> > Fayaz Pasha
> > Mobile 9845942395
> > MSN ID fayazjpasha at hotmail.com
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