[AI] NEED GUIDANCE
rajvaswani2007 at gmail.com
Sun Feb 17 23:54:53 EST 2008
I have some queries related to VI persons regarding call centers.
I'd like to put up these queries among you with this hope that I'll be able to get the appropriate replies.
1. Are those software's supported by jaws which are used by the call centers for various purposes?
2. How does a VI customer care officer handles the system while talking to the caller?
I mean, for registering the complaint, for providing the required information by the customer?
Any help/suggestion will be highly appreciated.
rajvaswani2006 at gmail.com
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