[AI] Policy for Examination

Pamnani kanchanpamnani at hotmail.com
Thu Feb 14 03:43:13 EST 2008

This is the view of State Bank of India.   

State Bank of India


Central Recruitment & Promotion Department, 

Corporate Centre, Tulsiani Chambers

1st Floor (West Wing), 212, 

Free Press Journal Marg, 

Nariman Point, Mumbai - 400021.

Tel. No.: 91 - 022 - 2282 O427.

Fax: 91 - 022 - 2282 0411.

E-mail: crpd at sbi.co.in

Under Secretary to the Govt. of India,

Ministry of Finance,

Department of Financial Services,

Jeevan Deep, 

10, Parliament Street,

New Delhi-110001.


No. CRPD/AB/2007/891                                                         Dated: November 14, 2007


Dear Sir,


Notice of Hearing U/S 63 of The Persons With Disabilities Act 1995 Case No. 3929/2007.


We refer to your letter No. F.3/6/2007-SCT (B) dated 6th November 2007 in the captioned matter.


In this connection, we have to advise that the scribes are allowed to help the persons with visual/locomotive impairment  to read the question paper and write the answers relating to concerned examinations. Until July 2007, we had allowed scribes on following terms and conditions to assist the visually/locomotor impaired candidates in terms of guidelines issued by the Office of the Chief Commissioner for Disabilities vide letter no. 27– UP(38)/C.C.D/2000/5751 dated 10.05.2000 (Annexure 'A')–


  1.. Scribe/Writer must be on grade junior in academic qualification from the candidate.
  2.. Scribe/Writer should be one possessing 50% or less marks.
  3.. Scribe/Writer should be from academic discipline other than that of the candidate.
  4.. Scribe/Writer should be arranged by the candidate at their own cost (discretion has been given to the examining authority).

In the meantime, we received a notice from the Dy. Chief Commissioner, In the Court of the Chief Commissioner for Persons With Disabilities on a complaint filed by the National Association for the Blind (Annexure 'B'), wherein the Court took cognizance of raising of the limit for scribes to 60% by some Banks. Earlier, the complainant had requested us to raise/liberalize the criteria on the basis of their letter no. EMP:SVK/2007/64 dated May 15, 2007, wherein they provided us with a copy of Court Order No. PIL No. 129of2003 and         Maharashtra Government directives vide circular no. 06-07/2951 dated December 20, 2006 (Annexure ‘C’). The following guidelines have been laid down by the Maharashtra Government therein relating to qualification of a scribe-  

a)      It is desirable that the candidate and the scribe are from the same stream.

b)      In case the candidate avails the services of his/her own scribe/writer, the scribe/writer should be one grade junior in academic qualification than the candidate if from the same stream. However, this condition shall not apply if the scribe/writer is from a different stream.

c)      No other restriction should be imposed on the selection of a scribe/writer.


It would appear-from the order that the above guidelines are mainly for academic examinations involving streams like Arts, Science and Commerce etc. and are applicable for tests conducted by Maharashtra Government and not for All India tests like our recruitment examinations.


On the complaint of National Association for the Blind, the Commission also directed the State Bank of India to appear before it (Annexure 'B'). We appeared before the Commission and put forth our viewpoint and also made our submissions vide our letter no. CRPD/AB/2007/243 dated August 01, 2007 (Annexure 'D'). However, on the advise of the Commission (Annexure 'E'), the Bank agreed to raise the marks stipulation to 60% as an interim measure.     


In this matter though the Commission has not directed us on any issue in its record of proceedings dated 18th October 2007, we are of the view that our recruitment examinations are of the nature of competitive examinations, which generally covers all streams of educations and it is essential that the scribe possess lesser marks than the candidate. As the minimum graduation marks are usually fixed at 50-55% for SC/ST/PWD candidates, it was appropriate that the scribe should not have more than 50% marks. Secondly, as per the complainant, it is very difficult to get scribes/writer with marks of 50% or less. We do not agree with this. We still strongly believe in the Commission's earlier directives, cited above. The persons with impairment  need scribes who can clearly read the question paper arid write the answer as directed by the candidate. For this, the scribe/writer need not be highly qualified. A class X/XII/Intermediate/graduate passed candidate, who is fit and alert, is sufficient for this purpose. This was the substance of our argument placed before the Commission. 


Submitted for your information.


Yours faithfully.


General Manager

Encl: as above.

\\ABHlJEET\avijit\Clcrical Rect\Commission.doc2







 No. 27-UP (38)/C.C.D/2000/5751


Mr. Harinder Singh 

Joint secretary  

Department of Personnel and Training

North Block, New Delhi                                                                                   10.5.2000



Sub: - Modifications In the written tests and Interviews for persons with disabilities in the matter of direct recruitment/selection or promotion.


Dear Sir,

In the recent past several complaints pertaining to discrimination in the written tests and interviews have been reported by persons with disabilities. In order to equalize opportunities for the disabled in the matter of written tests and Interviews for Recruitment/Selection or promotion certain arrangement needs to be provided such as:




(a)     Blind/Low vision persons due to the nature of their disability cannot negotiate the question paper available in Ink print, unless a sighted person reads out the question paper to them. Therefore, it becomes absolutely necessary that a sighted assistant is made available for blind/low vision persons for reading the question paper. 


(b)     Similarly/the Blind/Low vision persons can write their assignment in braille script which the sighted examiners cannot comprehend, therefore, it is essential that the blind/low vision persons are provided with the assistance of a scribe/writer for the purpose of writing the tests for recruitment or promotion. 


(c)     Person having impairment of movement in arms and hands though can read independently but have problem in writing the test at a high speed, therefore, require assistance of a scribe for the purpose of writing the tests for recruitment or promotion. 


(d)     The persons with disabilities (Equal opportunities, protection of Rights and Full participation) Act1995 in section 31 states 

“All educational institutions shall provides or cause to be provided amanuensis to blind students and students with or low vision."


In view of the above, it is suggested that all establishments conducting written tests for recruitment to jobs or promotion should ensure that persons who are blind/low vision or locomotor impaired in both hands and both arms should be provided with the assistance of a scribe or writer, for the purpose of writing test for recruitment to jobs or promotion to next grade. Blind/low vision persons are already getting the facility of a writer for the purpose of school and college examinations. Therefore, providing writers for taking, recruitment test and promotion tests, is fully justified.      


Writers/Scribes should be provided on following terms and conditions:

i)                    Scribe/Writer must be one grade junior in academic qualification from the candidate. 

ii)                   Scribe/Writer should be one possessing 50% or less marks.

iii)                 Scribe/Writer should be from academic discipline other than that of the candidate,

iv)                 Scribe/writer should either be provided by the examining authority or can be arranged by the candidate. This is at the discretion of the examining authority,




It is evident that the candidate who writes the test with the assistance of a scribe/writer would write at a slower pace. Whereas the, candidate speaks the answer and the writer writes the, answer after-listening to the answer of the candidate. In this process the time consumed in writing the answer is higher than that of the non-disabled candidates. With the view to judge the performance of candidates writing tests with the help of scribes and candidates writing test by themselves it is necessary to equalize the opportunities by granting extra time. The examining authorities are advised to:

(i)                  For a written test,of1 hour duration, at least 20 minutes extra time should be allotted.

(ii)                Similarly, for written tests Involving more than one or less than one hour extra time should be worked out on the basisof20 minutes per one hour.



Sec. 30 (f) of the Disability Act stipulates,

“Without prejudice to the foregoing provisions, the appropriate Governments shall by notification prepare a comprehensive education scheme which shall make Provision for suitable modification in the examination system to eliminate purely mathematical questions for the benefit of blind students and students with low vision;”

For blind/low-vision persons purely mathematical questions should be eliminated as per Sec. 30 (f). It would be logical to eliminate, those sections from the written test which are purely visual In nature such as graphs, pictures or maps. If, the blind persons are exempted from purely mathematical questions it would be appropriate to suitably modify other visual sections too. Therefore, it is suggested that all, the examining authorities must; issue instructions to the paper setters so that alternative questions of' equal value are worked out for blind and low vision students in lieu of the purely visual questions. In case where alternative questions in lieu of the purely visual questions are not provided then, the candidates must be awarded marks on such sections based on the overall average of marks otherwise obtained by the candidates in other sections of the paper barring those Involving visual sections. This would equalize opportunities in the written test for the disabled.




Interview is an important part of any recruitment process. Persons with Hearing Impairment and Speech Impairment, though having excellent communication skills must use services of an interpreter during the interview. This would ensure smooth and better communication between interviewers and the Hearing Impaired and Speech Impaired interviewees. Presence of the Interpreter would rule out possibility of communication gaps. Interpreter should be ideally of the disabled person’s choice from the same city because in the sign language there are as many dialects as in the spoken language. Interpreter from one language zone can, not Interpret for another linguistic zone. For utmost efficiency it is better that the interpreter is of the candidates own choice


We request you to advise all the heads of the ministries and departments and heads of recruiting agencies such as UPSC, SSC, BSRB, RRB and all heads of Public Sector undertakings to ensure suitable modifications for the disabled in the written tests conducted by them for recruitment/selection or promotion.


Sincerely yours,

(Anuradha Mohit)

Copy to:

  1.. Executive Director (Personnel), NHPC Ltd, Sector 33, Faridabad
  2.. Executive Director (Personnel), NTPC Ltd., NTPC Bhawan, core -7, scope Complex -7, Industrial Area, Lodh1 Road, New Delhi
  3.. General Manager (HR), Indian Oil Corporation Ltd., Scope Complex, Core 2, 7, Industrial area, Lodhi Road, New Delhi.   ,
  4.. Secretary, central Recruitment Board (state Bank Group), Madhulie 1st Floor, H/2, Shivsagar Estate, Dr. annie Besant Road, Worli, Mumbai 400018

(Anuradha Mohit)



Room No. 120, I.P.H. Building, 4, Vishnu Digamber Marg, New Delhi-110002 Tel.: 3234101 Fax: 3221080 E-mail: blscc at alpha.nic.in Web Site : www.nic.in/ccdisabilities 

Kanchan Pamnani
Advocate & Solicitor
9, Suleman Chambers,
Battery Street, Colaba,
Mumbai - 400 039.

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