[AI] Banks-Volunteers

harish kotian hpkotian at rbi.org.in
Thu Sep 13 04:34:42 EDT 2007


Yes Dinesh
It would be great to have it at AI site.
You may prepare the doc and send it to Kiran to publish it at the site.
Harish.

----- Original Message ----- 
From: "Dinesh Kaushal" <dineshkaushal at hotmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, September 13, 2007 11:52 AM
Subject: Re: [AI] Banks-Volunteers


> Website is just an idea, the best is that such an information is available
> on access india, if moderator  thinks so.
>
> Regards
> Dinesh Kaushal
>
> blog at
> dineshkaushal.blogspot.com
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of mufazal 
> munshi
> Sent: Monday, September 10, 2007 4:52 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] Banks-Volunteers
>
> i think the idea is a good one. however, i suggest, why create another
> website for the purpose? why not add such a section to our already 
> existing
> access india site?
>
> smile
>
> regards,
> muffi
> ----- Original Message -----
> From: "Dinesh Kaushal" <dineshkaushal at hotmail.com>
> To: <accessindia at accessindia.org.in>
> Sent: Friday, September 07, 2007 11:44 AM
> Subject: Re: [AI] Banks-Volunteers
>
>
>> Just an idea flashed in my mind, that we can get together to create a
>> website where we put up information about different ATMs.
>>
>> Such a web site could describe each screen along with how to activate
>> various options.
>>
>> This could also take in to account the exception conditions.
>>
>> And if possible, banks could give their inputs or they could have such a
>> discription at their website.
>>
>> Regards
>> Dinesh Kaushal
>>
>> blog at
>> dineshkaushal.blogspot.com
>>
>> -----Original Message-----
>> From: accessindia-bounces at accessindia.org.in
>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of pamnani
>> Sent: Friday, September 07, 2007 9:03 AM
>> To: accessindia at accessindia.org.in
>> Subject: Re: [AI] Banks-Volunteers
>>
>> Rajesh they havent suggested it I have. I need to crack this problem once
>> and for all.
>> I am not expecting the volunteer to come with a trusted person.
>> I need the volunteer who can do it independently.
>> I will ensure that the volunteer has tried the ATM before putting the
>> volunteer  in front of the RBI. I will also check that there is no touch
>> screen and I will explain it to the RBI. Please no doubts at this stage.
>> We
>> are trying all options.
>>
>> No volunteers as yet what happened to everybody on this list?
>>
>> Thanks Vetri we might have to use you if the Bombayites fail.
>> Come on folks I need help and I think the cause needs help.
>> Kanchan
>> ----- Original Message -----
>> From: "Rajesh Asudani" <rajeshasudani at rbi.org.in>
>> To: <accessindia at accessindia.org.in>
>> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>;
>> <k.ramkrishna at idbi.co.in>
>> Sent: Thursday, September 06, 2007 15:14
>> Subject: Re: [AI] Banks-Volunteers
>>
>>
>>> Well, the blind person may operate ATM machines in any one of the
>>> following
>>> ways:
>>>
>>> 1. Simplest and by far the most common way is to take assistance of
>>> one's trusted sighted person; 2. By remembering the exact sequence of
>>> options/menus after being told once by anybody; 3. By listening to
>>> talking menus/options, in case it is provided; 4. touch screen
>>> machines without talking features, not operable, but manageable with
>>> assistance of one's trusted partner.
>>>
>>> It would be unfair to usher in a blind volunteer in a new ATM booth,
>>> not having talking features, without acquainting her/him with sequence
>>> of menus/options, and concluding that she/he can not operate ATM.
>>>
>>> I can comprehend no issue in allowing a blind person use ATM in any
>>> manner 1, or 2, above, she/he wishes, even if banks may not be
>>> compelled at this juncture to install talking once. They may, inn all
>>> fairness, be compelled to install at least one talking ATM machine in
>>> a wide area, or by any count, not to universalize touch screens.
>>>
>>> We must convince bigwigs that no bank takes responsibility for any
>>> misuse of ATM of any customer, so blindness is immaterial.
>>> Showing them practically how blind may use ATM, either by remembering
>>> or by assistance from one's trusted partner, or by listening to
>>> talking prompting, is tantamount to a move when women were, in the
>>> beginning, asked to furnish a medical certificate about their fitness
>>> to operate a typewriter!!!!!!!
>>> Oh, god! Where has the intellect and abstract thinking vanished!!!!!!
>>>
>>> Rajesh
>>>
>>> ----- Original Message -----
>>> From: "Pamnani" <kanchanpamnani at hotmail.com>
>>> To: <accessindia at accessindia.org.in>
>>> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>; "K.Ramkrishna"
>>> <k.ramkrishna at idbi.co.in>
>>> Sent: Thursday, September 06, 2007 2:06 PM
>>> Subject: [AI] Banks-Volunteers
>>>
>>>
>>>> Need Help Urgently
>>>>
>>>> need 3 Volunteers from Mumbai or volunteers who are willing to come
>>>> to Mumbai who will demonstrate to the RBI bigwigs that the Visually
>>>> challenged can and do use A T M.
>>>> The bank does not matter since all banks have branches close to the R
>>>> B I in Fort area of Mumbai.
>>>> My first strategy of sending complaints to the RBI Officials does not
>>>> seem to have worked fully.Some benefitted but in some cases the
>>>> banks are adamant they are burying their heads like ostriches and not
>>>> giving proper answers. None of them say no but none of them are
>>>> willing to put it in writing because they know that they will be
>>>> sued. There are currently 2 cases amongst our members which need to
>>>> be resolved.
>>>>
>>>> The plan is to show the R B I officials that we can use ATM therefore
>>>> they need not fear for our security.
>>>> Lets see.
>>>> Kanchan Pamnani
>>>> Advocate & Solicitor
>>>> 9, Suleman Chambers,
>>>> Battery Street, Colaba,
>>>> Mumbai - 400 039.
>>>>
>>>>
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