[AI] Banks-Volunteers

renuka warriar erenuka at gmail.com
Sat Sep 8 05:20:04 EDT 2007


what you said is 100% correct.  This problem could be solved only if 
talking A T Ms are available so that we will not need any extra help.
Renuka.
----- Original Message ----- 
From: "Vedprakash Sharma" <vedprakash.sharma at gmail.com>
To: <accessindia at accessindia.org.in>
Sent: Saturday, September 08, 2007 1:20 PM
Subject: Re: [AI] Banks-Volunteers


> this is all right but some times circumstantial problems arise. for
> instance, once I was trying to withdraw cash and the message appeared, "
> operation cancelled due to shortage of funds" but I could not know why the
> intended command was not followed. and I had to call in some body for the
> assistance. that is why, the talking atms are necessary.
> ----- Original Message ----- 
> From: "Dinesh Kaushal" <dineshkaushal at hotmail.com>
> To: <accessindia at accessindia.org.in>
> Sent: Friday, September 07, 2007 11:44 AM
> Subject: Re: [AI] Banks-Volunteers
>
>
>> Just an idea flashed in my mind, that we can get together to create a
>> website where we put up information about different ATMs.
>>
>> Such a web site could describe each screen along with how to activate
>> various options.
>>
>> This could also take in to account the exception conditions.
>>
>> And if possible, banks could give their inputs or they could have such a
>> discription at their website.
>>
>> Regards
>> Dinesh Kaushal
>>
>> blog at
>> dineshkaushal.blogspot.com
>>
>> -----Original Message-----
>> From: accessindia-bounces at accessindia.org.in
>> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of pamnani
>> Sent: Friday, September 07, 2007 9:03 AM
>> To: accessindia at accessindia.org.in
>> Subject: Re: [AI] Banks-Volunteers
>>
>> Rajesh they havent suggested it I have. I need to crack this problem once
>> and for all.
>> I am not expecting the volunteer to come with a trusted person.
>> I need the volunteer who can do it independently.
>> I will ensure that the volunteer has tried the ATM before putting the
>> volunteer  in front of the RBI. I will also check that there is no touch
>> screen and I will explain it to the RBI. Please no doubts at this stage.
>> We
>> are trying all options.
>>
>> No volunteers as yet what happened to everybody on this list?
>>
>> Thanks Vetri we might have to use you if the Bombayites fail.
>> Come on folks I need help and I think the cause needs help.
>> Kanchan
>> ----- Original Message -----
>> From: "Rajesh Asudani" <rajeshasudani at rbi.org.in>
>> To: <accessindia at accessindia.org.in>
>> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>;
>> <k.ramkrishna at idbi.co.in>
>> Sent: Thursday, September 06, 2007 15:14
>> Subject: Re: [AI] Banks-Volunteers
>>
>>
>>> Well, the blind person may operate ATM machines in any one of the
>>> following
>>> ways:
>>>
>>> 1. Simplest and by far the most common way is to take assistance of
>>> one's trusted sighted person; 2. By remembering the exact sequence of
>>> options/menus after being told once by anybody; 3. By listening to
>>> talking menus/options, in case it is provided; 4. touch screen
>>> machines without talking features, not operable, but manageable with
>>> assistance of one's trusted partner.
>>>
>>> It would be unfair to usher in a blind volunteer in a new ATM booth,
>>> not having talking features, without acquainting her/him with sequence
>>> of menus/options, and concluding that she/he can not operate ATM.
>>>
>>> I can comprehend no issue in allowing a blind person use ATM in any
>>> manner 1, or 2, above, she/he wishes, even if banks may not be
>>> compelled at this juncture to install talking once. They may, inn all
>>> fairness, be compelled to install at least one talking ATM machine in
>>> a wide area, or by any count, not to universalize touch screens.
>>>
>>> We must convince bigwigs that no bank takes responsibility for any
>>> misuse of ATM of any customer, so blindness is immaterial.
>>> Showing them practically how blind may use ATM, either by remembering
>>> or by assistance from one's trusted partner, or by listening to
>>> talking prompting, is tantamount to a move when women were, in the
>>> beginning, asked to furnish a medical certificate about their fitness
>>> to operate a typewriter!!!!!!!
>>> Oh, god! Where has the intellect and abstract thinking vanished!!!!!!
>>>
>>> Rajesh
>>>
>>> ----- Original Message -----
>>> From: "Pamnani" <kanchanpamnani at hotmail.com>
>>> To: <accessindia at accessindia.org.in>
>>> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>; "K.Ramkrishna"
>>> <k.ramkrishna at idbi.co.in>
>>> Sent: Thursday, September 06, 2007 2:06 PM
>>> Subject: [AI] Banks-Volunteers
>>>
>>>
>>>> Need Help Urgently
>>>>
>>>> need 3 Volunteers from Mumbai or volunteers who are willing to come
>>>> to Mumbai who will demonstrate to the RBI bigwigs that the Visually
>>>> challenged can and do use A T M.
>>>> The bank does not matter since all banks have branches close to the R
>>>> B I in Fort area of Mumbai.
>>>> My first strategy of sending complaints to the RBI Officials does not
>>>> seem to have worked fully.Some benefitted but in some cases the
>>>> banks are adamant they are burying their heads like ostriches and not
>>>> giving proper answers. None of them say no but none of them are
>>>> willing to put it in writing because they know that they will be
>>>> sued. There are currently 2 cases amongst our members which need to
>>>> be resolved.
>>>>
>>>> The plan is to show the R B I officials that we can use ATM therefore
>>>> they need not fear for our security.
>>>> Lets see.
>>>> Kanchan Pamnani
>>>> Advocate & Solicitor
>>>> 9, Suleman Chambers,
>>>> Battery Street, Colaba,
>>>> Mumbai - 400 039.
>>>>
>>>>
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>>>
>>>
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