[AI] Banks-Volunteers

Vikas Kapoor dl.vikas at gmail.com
Fri Sep 7 14:04:47 EDT 2007


What if the ATM is having a touch screen mode like the one I have?
Vikas Kapoor,
MSN Id:dl_vikas at hotmail.com, Yahoo&Skype Id: dl_vikas,
Mobile: (+91) 9891098137.
----- Original Message ----- 
From: "S S PATHAK" <sshivapathak at yahoo.co.in>
To: <accessindia at accessindia.org.in>
Sent: Friday, September 07, 2007 7:04 PM
Subject: Re: [AI] Banks-Volunteers


Hello all,
Here is the steps for using ATM of PNB, which is operated by me, without any
assistance or any talking facility:

--Insert your card
--It would ask for choice of language, English or Hindi. Press '1' of
vertical key board on ATM for English.
--It will ask for nature of operation. Press '2' for Banking on vertical key
board.
--It will ask for pass word. Type 4 digits numerical pass word on the
keyboard on ATM appearing telephone type key board.
--For cash transaction, press '4' of vertical key board.
--Press '3' for current account or 4 for saving account on vertical key
board.
--Press 2 for with statement and 3 for without statement.
--Type the amount to be withdrawn, e.g. if you wish to withdraw Rs one
thousand, press 1000 of telephone type key board on ATM.
--Press 3 of vertical key board to confirm.
--Money will be emited within few seconds with a sound, which can easily be
listened.
--Pick up your cash and count it.

Above operation is practically done by me regularly. Similarly steps for
other operations can be memorized.

S S Pathak
sshivapathak at yahoo.co.in

----- Original Message ----- 
From: "Harish Kotian" <harish at accessindia.org.in>
To: <accessindia at accessindia.org.in>
Sent: Friday, September 07, 2007 8:03 AM
Subject: Re: [AI] Banks-Volunteers


> Hi Rajesh
> At this juncture, we need to demo by a totally blind using ATM's without
> assistance using the sequence of operation.
> Harish.
>
> ----- Original Message ----- 
> From: "Rajesh Asudani" <rajeshasudani at rbi.org.in>
> To: <accessindia at accessindia.org.in>
> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>;
> <k.ramkrishna at idbi.co.in>
> Sent: Thursday, September 06, 2007 3:14 PM
> Subject: Re: [AI] Banks-Volunteers
>
>
>> Well, the blind person may operate ATM machines in any one of the
>> following
>> ways:
>>
>> 1. Simplest and by far the most common way is to take assistance of one's
>> trusted sighted person;
>> 2. By remembering the exact sequence of options/menus after being told
>> once
>> by anybody;
>> 3. By listening to talking menus/options, in case it is provided;
>> 4. touch screen machines without talking features, not operable, but
>> manageable with assistance of one's trusted partner.
>>
>> It would be unfair to usher in a blind volunteer in a new ATM booth, not
>> having talking features, without acquainting her/him with sequence of
>> menus/options, and concluding that she/he can not operate ATM.
>>
>> I can comprehend no issue in allowing a blind person use ATM in any
>> manner
>> 1, or 2, above, she/he wishes, even if banks may not be compelled at this
>> juncture to install talking once. They may, inn all fairness, be
>> compelled
>> to install at least one talking ATM machine in a wide area, or by any
>> count,
>> not to universalize touch screens.
>>
>> We must convince bigwigs that no bank takes responsibility for any misuse
>> of
>> ATM of any customer, so blindness is immaterial.
>> Showing them practically how blind may use ATM, either by remembering or
>> by
>> assistance from one's trusted partner, or by listening to talking
>> prompting,
>> is tantamount to a move when women were, in the beginning, asked to
>> furnish
>> a medical certificate about their fitness to operate a typewriter!!!!!!!
>> Oh, god! Where has the intellect and abstract thinking vanished!!!!!!
>>
>> Rajesh
>>
>> ----- Original Message ----- 
>> From: "Pamnani" <kanchanpamnani at hotmail.com>
>> To: <accessindia at accessindia.org.in>
>> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>; "K.Ramkrishna"
>> <k.ramkrishna at idbi.co.in>
>> Sent: Thursday, September 06, 2007 2:06 PM
>> Subject: [AI] Banks-Volunteers
>>
>>
>>> Need Help Urgently
>>>
>>> need 3 Volunteers from Mumbai or volunteers who are willing to come to
>>> Mumbai who will demonstrate to the RBI bigwigs that the Visually
>>> challenged can and do use A T M.
>>> The bank does not matter since all banks have branches close to the R B
>>> I
>>> in Fort area of Mumbai.
>>> My first strategy of sending complaints to the RBI Officials does not
>>> seem
>>> to have worked fully.Some benefitted but in some cases the  banks are
>>> adamant they are burying their heads like ostriches and not giving
>>> proper
>>> answers. None of them say no but none of them are willing to put it in
>>> writing because they know that they will be sued. There are currently 2
>>> cases amongst our members which need to be resolved.
>>>
>>> The plan is to show the R B I officials that we can use ATM therefore
>>> they
>>> need not fear for our security.
>>> Lets see.
>>> Kanchan Pamnani
>>> Advocate & Solicitor
>>> 9, Suleman Chambers,
>>> Battery Street, Colaba,
>>> Mumbai - 400 039.
>>>
>>>
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>>>
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>>
>>
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>
>
>
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