[AI] Banks-Volunteers

firoz firojjee at gmail.com
Fri Sep 7 08:03:20 EDT 2007


kanchan
i can withdraw money from a t m indipendently in my area since i know all 
steps
but a t m of same bank i go to different area i can not able to withdraw 
since steps are different
so practically for blind person to carry out at new place is something very 
dificult

----- Original Message ----- 
From: "pamnani" <kanchanpamnani at hotmail.com>
To: <accessindia at accessindia.org.in>
Sent: Friday, September 07, 2007 9:02 AM
Subject: Re: [AI] Banks-Volunteers


> Rajesh they havent suggested it I have. I need to crack this problem once
> and for all.
> I am not expecting the volunteer to come with a trusted person.
> I need the volunteer who can do it independently.
> I will ensure that the volunteer has tried the ATM before putting the
> volunteer  in front of the RBI. I will also check that there is no touch
> screen and I will explain it to the RBI. Please no doubts at this stage. 
> We
> are trying all options.
>
> No volunteers as yet what happened to everybody on this list?
>
> Thanks Vetri we might have to use you if the Bombayites fail.
> Come on folks I need help and I think the cause needs help.
> Kanchan
> ----- Original Message ----- 
> From: "Rajesh Asudani" <rajeshasudani at rbi.org.in>
> To: <accessindia at accessindia.org.in>
> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>;
> <k.ramkrishna at idbi.co.in>
> Sent: Thursday, September 06, 2007 15:14
> Subject: Re: [AI] Banks-Volunteers
>
>
>> Well, the blind person may operate ATM machines in any one of the
>> following
>> ways:
>>
>> 1. Simplest and by far the most common way is to take assistance of one's
>> trusted sighted person;
>> 2. By remembering the exact sequence of options/menus after being told
>> once
>> by anybody;
>> 3. By listening to talking menus/options, in case it is provided;
>> 4. touch screen machines without talking features, not operable, but
>> manageable with assistance of one's trusted partner.
>>
>> It would be unfair to usher in a blind volunteer in a new ATM booth, not
>> having talking features, without acquainting her/him with sequence of
>> menus/options, and concluding that she/he can not operate ATM.
>>
>> I can comprehend no issue in allowing a blind person use ATM in any 
>> manner
>> 1, or 2, above, she/he wishes, even if banks may not be compelled at this
>> juncture to install talking once. They may, inn all fairness, be 
>> compelled
>> to install at least one talking ATM machine in a wide area, or by any
>> count,
>> not to universalize touch screens.
>>
>> We must convince bigwigs that no bank takes responsibility for any misuse
>> of
>> ATM of any customer, so blindness is immaterial.
>> Showing them practically how blind may use ATM, either by remembering or
>> by
>> assistance from one's trusted partner, or by listening to talking
>> prompting,
>> is tantamount to a move when women were, in the beginning, asked to
>> furnish
>> a medical certificate about their fitness to operate a typewriter!!!!!!!
>> Oh, god! Where has the intellect and abstract thinking vanished!!!!!!
>>
>> Rajesh
>>
>> ----- Original Message ----- 
>> From: "Pamnani" <kanchanpamnani at hotmail.com>
>> To: <accessindia at accessindia.org.in>
>> Cc: <kazasudhakar at rbi.org.in>; <subratadas at rbi.org.in>; "K.Ramkrishna"
>> <k.ramkrishna at idbi.co.in>
>> Sent: Thursday, September 06, 2007 2:06 PM
>> Subject: [AI] Banks-Volunteers
>>
>>
>>> Need Help Urgently
>>>
>>> need 3 Volunteers from Mumbai or volunteers who are willing to come to
>>> Mumbai who will demonstrate to the RBI bigwigs that the Visually
>>> challenged can and do use A T M.
>>> The bank does not matter since all banks have branches close to the R B 
>>> I
>>> in Fort area of Mumbai.
>>> My first strategy of sending complaints to the RBI Officials does not
>>> seem
>>> to have worked fully.Some benefitted but in some cases the  banks are
>>> adamant they are burying their heads like ostriches and not giving 
>>> proper
>>> answers. None of them say no but none of them are willing to put it in
>>> writing because they know that they will be sued. There are currently 2
>>> cases amongst our members which need to be resolved.
>>>
>>> The plan is to show the R B I officials that we can use ATM therefore
>>> they
>>> need not fear for our security.
>>> Lets see.
>>> Kanchan Pamnani
>>> Advocate & Solicitor
>>> 9, Suleman Chambers,
>>> Battery Street, Colaba,
>>> Mumbai - 400 039.
>>>
>>>
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>>
>>
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>
>
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