[AI] It is the Kingfisher this time

harish kotian hpkotian at rbi.org.in
Mon Aug 20 07:57:46 EDT 2007


Hi Kanchan
As I have not recieved your direct mail, I am writing here.

It is quite obvious, Kanchan, you did not have problems was because they are 
also running gender discrimination.

Harish.

----- Original Message ----- 
From: "Subramani L" <lsubramani at deccanherald.co.in>
To: <accessindia at accessindia.org.in>
Sent: Monday, August 20, 2007 3:49 PM
Subject: Re: [AI] It is the Kingfisher this time


> The problem is more with ground staff than with airlines. Most of them
> have wrong ideas about persons with disability and it is sometimes
> difficult for us to make them see the point --that is they only stand to
> gain by accommodating us with very little assistance.
>
> Subramani
>
> -----Original Message-----
> From: accessindia-bounces at accessindia.org.in
> [mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Pamnani
> Sent: Monday, August 20, 2007 3:17 PM
> To: accessindia at accessindia.org.in
> Subject: Re: [AI] It is the Kingfisher this time
>
> Write directly to Vijay Mallya. There has been another case of
> Kingfisher
> misbehaving with a disabled passenger and I am told he complained to
> Vijay
> Mallya and got a direct apolagy.
> I dont have to tell you to  follow up on both sides.
> I have travelled alone on King fisher and I have not had a problem.
>
> Kanchan Pamnani
> Advocate & Solicitor
> 9, Suleman Chambers,
> Battery Street, Colaba,
> Mumbai - 400 039.
>
>
>
> ----- Original Message ----- 
> From: "harish kotian" <hpkotian at rbi.org.in>
> To: <accessindia at accessindia.org.in>
> Sent: Monday, August 20, 2007 10:49 AM
> Subject: [AI] It is the Kingfisher this time
>
>
>> Hi friends
>> Yesterday I was to return back from Bangalore to Hyderabad. I had
> booked a
>> Kingfisher ticket.
>>
>> The flight was at 9 pm and I reached the airport by 7.45.
>>
>> At checkin counter the female, asked me to see their supervisor and
> she
>> sent me along with an assistant. The supervisor said that I be given
> an
>> isle seat.
>>
>> They made me seated in the waiting hall and they told they would give
> me a
>> boarding card and to be seated as there was a long queue.
>>
>> Half an hour elapsed and there was no sight of them. I went to the
> counter
>> and I got the same reply and was again seated.
>>
>> I waited for another 15 minutes and by then, the security call was
>> announced. I again went to the counter and demanded for the boarding
> card
>> and I insisted I would wait no more.
>>
>> At this time she rattled that she could not give me the boarding card
> and
>> that she would give me full refund.
>> On demanding the reason, she went onto  say that all the cabin crew
> were
>> females on that flight and as I was travelling alone they could not
> help.
>>
>> I had a heated exchange of words and refused to budge anything short
> of a
>> boarding card.
>>
>> She spoke to the crew and made it clear that I was not giveing in. In
> the
>> mean time I kept my cellphone camera in video mode.
>>
>> Finally I was given the boarding card and hurridly my security was
> done.
>>
>> I sat sulkily in my seat and made no bones showing my displeasure. I
> hadto
>> give the crew a mouth full and I used my opportunity when they served
>> food. I told them I was too agitated to eat anything. They were very
> sorry
>> at the end of it.
>>
>> Before deplaning on reaching Hyd I gave them another dose and demanded
>
>> from them what extra they had to do for me.  I finally told to tell
> all
>> their colleagues such an incident should never occur.
>>
>> I am surely going to complain to DGCA, how their new guidelines is
>> followed.
>>
>> Harish.
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