[AI] It is the Kingfisher this time
lsubramani at deccanherald.co.in
Mon Aug 20 06:19:16 EDT 2007
The problem is more with ground staff than with airlines. Most of them
have wrong ideas about persons with disability and it is sometimes
difficult for us to make them see the point --that is they only stand to
gain by accommodating us with very little assistance.
From: accessindia-bounces at accessindia.org.in
[mailto:accessindia-bounces at accessindia.org.in] On Behalf Of Pamnani
Sent: Monday, August 20, 2007 3:17 PM
To: accessindia at accessindia.org.in
Subject: Re: [AI] It is the Kingfisher this time
Write directly to Vijay Mallya. There has been another case of
misbehaving with a disabled passenger and I am told he complained to
Mallya and got a direct apolagy.
I dont have to tell you to follow up on both sides.
I have travelled alone on King fisher and I have not had a problem.
Advocate & Solicitor
9, Suleman Chambers,
Battery Street, Colaba,
Mumbai - 400 039.
----- Original Message -----
From: "harish kotian" <hpkotian at rbi.org.in>
To: <accessindia at accessindia.org.in>
Sent: Monday, August 20, 2007 10:49 AM
Subject: [AI] It is the Kingfisher this time
> Hi friends
> Yesterday I was to return back from Bangalore to Hyderabad. I had
> Kingfisher ticket.
> The flight was at 9 pm and I reached the airport by 7.45.
> At checkin counter the female, asked me to see their supervisor and
> sent me along with an assistant. The supervisor said that I be given
> isle seat.
> They made me seated in the waiting hall and they told they would give
> boarding card and to be seated as there was a long queue.
> Half an hour elapsed and there was no sight of them. I went to the
> and I got the same reply and was again seated.
> I waited for another 15 minutes and by then, the security call was
> announced. I again went to the counter and demanded for the boarding
> and I insisted I would wait no more.
> At this time she rattled that she could not give me the boarding card
> that she would give me full refund.
> On demanding the reason, she went onto say that all the cabin crew
> females on that flight and as I was travelling alone they could not
> I had a heated exchange of words and refused to budge anything short
> boarding card.
> She spoke to the crew and made it clear that I was not giveing in. In
> mean time I kept my cellphone camera in video mode.
> Finally I was given the boarding card and hurridly my security was
> I sat sulkily in my seat and made no bones showing my displeasure. I
> give the crew a mouth full and I used my opportunity when they served
> food. I told them I was too agitated to eat anything. They were very
> at the end of it.
> Before deplaning on reaching Hyd I gave them another dose and demanded
> from them what extra they had to do for me. I finally told to tell
> their colleagues such an incident should never occur.
> I am surely going to complain to DGCA, how their new guidelines is
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