[AI] problems in opening a bank account
kanchanpamnani at hotmail.com
Mon Jul 2 21:00:29 EDT 2007
1. Cant blame ICICI if the agent did not ask you for proof of identification
and addresss. these documents are essential.
2. If the agent asked you for anything else then you can complain.
3. ICICI has one talking ATM in Mumbai and Pune.
4. Many on this list have accounts with ICICI so its your local/branch
problem. Its random depending upon the officer and his moods.
5. In the past ICICI had denied an account to one of our members in Pune who
had to fight quite a while to get it.
6. Ask the branch to put it in writing why they are not giving you the
7. Which city are you in?
Lets hope this problem solves otherwise back to the RBI.......
Write to me on or off the list
----- Original Message -----
From: "kameshwari rao" <kameshwarirao1984 at rediffmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, June 28, 2007 20:18
Subject: [AI] problems in opening a bank account
need some help and suggestions from you.
I opened an IBM salary account with the ICICI bank on the 10/06/07.
At the time of opening the account the agent had not insisted on the
submision of any documents even though I asked him just for confirmation.
on the 20/06/07 the agent informed me that the account cannot be activated
due to the requirement of "some" documents and they also stress that it is
clear from my photograph that I'am a visually impaired person. On the
22/06/07 I also lodged a complaint with ICICI, which is still in the open
My grievances have not yet been addressed. The agent says that he has sent
the case to his Mumbai office for clarification. Such issues are to be
addressed seriously since ICICI claims to launch talking ATMS in the near
future. How can a bank provide talking ATMS when it does not allow the
visually impaired candidates to open accounts with it?
sorry to send such a long mail, but , friends it is serious and I wish to
know from you what steps should I take.
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