[AI] problems in opening a bank account
chetansharma at obc.co.in
Mon Jul 2 02:37:35 EDT 2007
By the way, what are those "some documents" that are required acording to
ICICI's agent? Have you lodged a written complaint? ICICI or any other bank
can not deny you from opening an account. Can send you the detailed
guidelines pertaining to operational details of Visually impaired person's
----- Original Message -----
From: "kameshwari rao" <kameshwarirao1984 at rediffmail.com>
To: <accessindia at accessindia.org.in>
Sent: Thursday, June 28, 2007 8:18 PM
Subject: [AI] problems in opening a bank account
need some help and suggestions from you.
I opened an IBM salary account with the ICICI bank on the 10/06/07.
At the time of opening the account the agent had not insisted on the
submision of any documents even though I asked him just for confirmation.
on the 20/06/07 the agent informed me that the account cannot be activated
due to the requirement of "some" documents and they also stress that it is
clear from my photograph that I'am a visually impaired person. On the
22/06/07 I also lodged a complaint with ICICI, which is still in the open
My grievances have not yet been addressed. The agent says that he has sent
the case to his Mumbai office for clarification. Such issues are to be
addressed seriously since ICICI claims to launch talking ATMS in the near
future. How can a bank provide talking ATMS when it does not allow the
visually impaired candidates to open accounts with it?
sorry to send such a long mail, but , friends it is serious and I wish to
know from you what steps should I take.
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